Orlena Erica Xavier, Administrative Assistant.

Orlena Erica Xavier

Administrative Assistant.

Kalium Group

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat, Business Administration
Expérience
13 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 1 Mois

Administrative Assistant. à Kalium Group
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis décembre 2013

Receiving and filing of incoming correspondence. Distribution of the same.
Supplying and managing office equipment, machines and office property.
Dealing with manufactures for office supply.
Schedule meetings if any.
Setting up of interviews for candidates respectively and follow up on the recruitment process.
Welcome/ receive visitors relating to work.
Management of the administrative department and to maintain a safe and secure environment.
Maintenance of office efficiency, planning and implementation of office systems, layouts and
equipment procedure.
Ensuring rules and procedures stay in place regarding working hours, lunch, office closure and
communications about security.
Creating, controlling and monitoring of all administrative requirements of other departments.
Monitoring on-going activities and revision of contracts. Maintenance of stationery supplies and co-ordination of the deliveries.
Operation of the telephones and receiving calls.
Agenda management: booking travel and arrangements of hotel stays of employees.

Executive Assistant, October à Greenpeace India
  • octobre 2012 à mai 2013

• Greenpeace India.
Designation: Executive Assistant, October '12 to May '13.
Direct Reporting: Executive Director
• Administrative Support
• Managed all correspondences of the Executive director including diary entry.
• Provided meeting support for internal/external meetings - planning and organizing meetings,
taking minutes, circulating and documenting minutes, follow-up on action points etc.
• Provided timely, well-organized background information for calls and meetings
• Co-ordinated with administration to make the ED's travel arrangements for conferences,
meetings and International travel.
• Maintained and stored files and other documentation
• Coordinated with the Greenpeace international offices whenever necessary
• Composed, typed, and distributed meeting notes, routine correspondence, and reports.
• Set up and maintained paper and electronic filing systems for records, correspondence, and other material.
• Operated office equipment such as fax machines, copiers, and phone systems, and used
computers for spreadsheet, word processing, database management, and other applications.


• Research and writing
• Researched ad hoc projects/issues for the Executive Director
• Synthesized information and prepared briefs/summaries
• Assisted in preparation of presentations, talks and papers for the Executive Director.
• Opened, read, routed, and distributed incoming mails and other material, and prepared
appropriate replies to routine letters.
• Conducted searches to find needed information, using sources such as the internet.

• Other responsibilities
• Maintained scheduling and event calendars.
• Assisted the ED in keeping time commitments and completing tasks
• Followed-up with internal and external parties to submit reports/documents
• Maintained confidentiality of information and displayed diplomacy when dealing with sensitive
matters pertaining to the ED's office.
• Greenpeace India

Tele- caller à Greenpeace India
  • Inde - Bengaluru
  • septembre 2011 à octobre 2012

Designation: Tele Caller
Direct Reporting: Tele- fund Raising Manager, September '11 to September '12.
• Administration and Meetings
• Ensured accurate recording of contact details, credit card or direct debit details.
• Contributed to weekly meetings.
• Participated in regular coaching sessions.
• Held trainings for new recruitments.

• Working with team-members
• Actively participated in weekly team meetings.
• Maintained a commitment to rostered shifts and hours.
• Worked in a productive and positive way.
• Willingly supported and inspired my fellow team-mates.
• Managed time efficiently and carried out my role with minimal supervision.


3

• On the Calls.
• Motivated and facilitated supporters to maximize the funds they contributed;
• Inspired new supporters to raise money, while maintaining and developing relationships with existing supporters;
• Developed new and imaginative fundraising activities, often events-based
• Worked towards building and maintaining long-term fundraising relationships

Personal Assistant à Bharat Glass & Crockeries
  • Inde - Bengaluru
  • janvier 2011 à avril 2011

• Bharat Glass & Crockeries
Designation: Personal Assistant, January '11 to April '11
Direct Reporting: CEO and Finance Manager
• Arranged for conferences, meetings, and travel reservations for office personnel.
• Located and reviewed pertinent information from files, documents, newspapers, and other sources
• Served as liaison between management and staff by transmitting information, and explaining
appropriate work instructions, and following up on assignments.
• Looked into incoming correspondence and reports, and screened those items that could be handled
personally, and forwarded the rest to management and staff.
• Arranged scheduling commitments for professional (s) and management staff for meetings,
conferences and speeches.

Sales Executive à NS Process Solutions Pvt Ltd
  • Inde - Bengaluru
  • juillet 2010 à février 2011

• NS Process Solutions Pvt Ltd
Designation: Sales Executive, July '10 to February '11
Direct Reporting: Senior Sales Executive
• Sales executive for US & Canadian Outbound and Sales Survey Processes
• Canadian Process- Call Select, Long distance telephone service.
• US Process- United Lending Corporation.


4

Éducation

Baccalauréat, Business Administration
  • à Sikkim Manipal University
  • mai 2015

• Bachelor's Degree of Business Administration, Sikkim Manipal University.

Etudes secondaires ou équivalent, Commerce and Accountancy.
  • à Senior Secondary Education-National Institute of Open Schooling
  • mai 2012

• Senior Secondary Education-National Institute of Open Schooling, 2012.

Etudes secondaires ou équivalent, Secondary Education
  • à National Institute of Open Schooling
  • mai 2010

• Secondary Education- National Institute of Open Schooling, 2010.

Specialties & Skills

ADMINISTRATIVE SUPPORT
ARRANGEMENTS
COACHING
CORRESPONDENCE
CREDIT CARD
DATABASE
DATABASE MANAGEMENT
FUNDRAISING
SCHEDULING

Langues

Hindi
Débutant
Anglais
Expert
Tamil
Débutant