System Admin in IT
Silver Palm Real Estate
Total years of experience :10 years, 11 Months
To be on call 24x7 for any major incident.
o Strengthening the IT infrastructure through implementing new technologies.
o Managing the IT budgets and expenditure on hardware and software.
o Procurement of IT hardware, software and maintenance products & services.
o Developing & maintaining the company IT systems, software and databases.
o Recommending and implementing improvements and efficiencies.
o Maintaining a record of all the application contracts and software licenses
. o Evaluate the vendors and make sure that proper support is provided.
o Follow-up of customer incidents, issues, requests and problems till resolution, eventually closing them. o Performing routine audits of systems and software. o Maintaining documentation of changes regarding users, functions & systems.
o Configuration & troubleshooting of Silver Palm Applications.
o Installation & maintenance of Accounting/Payroll software’s.
o Administration, Configuration and Troubleshooting of E-mails.
o Installation & maintenance of Virtual machines- Hyper-V, VM-Ware for various applications.
o Implementation, Configuration and Maintenance of centralized WIFI APs.
o Configuration of Network devices - Routers, Firewall, Switches, Access Controllers.
o Monitoring application performance and Backup Management.
o Monitors and reviews system logs and detect and troubleshoot problems.
I had taught IT courses in several areas such as: Databases concepts using SQL technologies. System analysis and design. Object-oriented languages such as C++, C# and C#.Net. Software development technologies such as SQL, Microsoft. Technology-based marketing Quality management o I taught curriculum computer courses such as Java, C, C++, SQL Server, ASP, HTML, JavaScript, Object-Oriented Programming Concepts and implementation. o I also developed course outlines, lab exercises and programming assignments on weekly basis and verifying the correctness of its instructions. o In addition to that I was a student advisor to students in the IT curriculum field.
Detailed study and analysis of the client’s current financial situation and future requirements.
o Understand client’s expectations to build a suitable quotation.
o Identifying needs, aspirations, and gauge the gap to accomplish short and long-term financial goals.
o Research for suitable products to suit clients requirements.
o Preparing the best-fit quote to suit client needs.
o Provide detailed explanation on the proposed plan. o Collection of necessary documents, authorizations. o Submit application to administrator to forward for underwriting. o Follow up on service and / or product once the delivery has been made.
o Client relationship Management.
Monitored the network performance regularly to improve performance and functionality.
o Planned IT network infrastructure with clients to ensure that the systems are tailored and comply with their requirements and needs.
o Implemented IT network projects: Installed, configured and maintained network services, hardware systems and peripheral equipment/devices.
o Monitored the network performance regularly to improve performance and functionality.
o First line maintenance for department IT applications, systems and network.
o Handles and manages daily needs from other business and technical units on routine activities related to users (hardware-software) needs.
o Undertake small to medium-sized IT projects as instructed by the IT Manager.
o Setting up and configuring new printers, scanners and IP-phones support, laptops and desktops.
o Install authorized software to laptops and desktops and antivirus installation to all desktops and laptops.
o Ensuring security and upgrades are applied and kept up to date on all devices.
I had taught IT courses in several areas such as:
o Databases concepts using SQL technologies. o System analysis and design.
o Object-oriented languages such as C++, C# and C#.Net.
o Software development technologies such as SQL, Microsoft.
o Technology-based marketing
o Quality management
o I taught curriculum computer courses such as Java, C, C++, SQL Server, ASP, HTML, JavaScript, Object-Oriented Programming Concepts and implementation.
Give presentations to students about different computer projects.
o C++ labs.
o Database experiments and practical.
o Conduct practical of computer.
o Make students files on computer.
o Save student records i.e. marks, exams and other activities.
o Set up, configure and install hardware, peripheral equipment, operating system, networks.
o Support the University networks, equipment and software systems.
o Resolve hardware, software and University processing problems and queries reported through the Help Desk.
o Carryout software testing on new software releases.
o Provide Training to Store Owners and Staff members, preparing User Training Manuals where necessary.
o Effective communication with Students(juniors), staff and other stakeholders in order to provide excellent service, support and mentorship.
o Provide comprehensive statistics of hardware and software implemented, in order to ensure that IT standards are upheld and maintained.
o Compile Best Operating Procedures.
o Remote PC support via Dame ware
o Network Troubleshooting (LAN and Wireless)
• Programming fundamentals • Object oriented programming • Data structures • Analysis of algorithms • Discrete mathematics • Database systems • Introduction to computing • Software engineering • Writing workshop • Business and Technical writing • Operating system • Object oriented analysis and design • Digital logic and design • Project management • Enterprise application development • Theory of automata • Computer networks • Artificial intelligence
Computer science o Introduction to computer o Database systems o C++ o Visual basic • Mathematics • Statistics
Ranking: 2nd in Pakistan Domain of study (Major courses) • Programming fundamentals • Object oriented programming • Data structures • Analysis of algorithms • Discrete mathematics • Database systems • Introduction to computing • Software engineering • Writing workshop • Business and Technical writing • Operating system • Object oriented analysis and design • Digital logic and design • Project management • Enterprise application development • Theory of automata • Computer networks • Artificial intelligence
o Introduction to computer o Database systems o C++ o Visual basic • Mathematics • Statistics
Domain of study (Major courses) • Physics • Chemistry • Mathematics • Electrical wiring