Osama Abdullah

• Ensuring compliance with ISO 9001:2015 quality standards.
• Developing and implementing internal audit plans across all departments.
• Establishing and overseeing calibration plans to maintain quality consistency.
• Monitoring and improving customer satisfaction levels through feedback analysis.
• Leading corrective and preventive actions to address quality issues.
• Conducting and following up on Management Review Meetings to drive continuous improvement.
• Preparing for ISO 14001 certification, including activating the management review process and setting
departmental objectives with data-driven analysis.

• Ensured compliance with ISO, and sustainability standards
including GOTS, GRS, OCS, RCS, Regenagri, and OEKO-TEX® STANDARD 100.
• Promoted sustainability awareness, emphasizing its importance for future generations and successfully
implementing a related project.
• Conducted and supervised 80+ internal audits annually and 20+ external audits, ensuring compliance and
continuous improvement.
• Implemented management review processes, enhancing organizational performance and strategic decision
making.
• Delivered 50+ training programs (both internal and external) to strengthen quality, sustainability, and
compliance knowledge.
• Reinforced corporate social responsibility policies and enhanced the companys community engagement
initiatives.
• Supported corporate policies by participating in ADIPEC 2023 conference, gaining valuable insights on
energy and sustainability trends.
• Ensured compliance with LC Waikiki specifications, aligning company operations with their global standards.
• Initiated the carbon footprint calculation project, contributing to sustainability and environmental impact
reduction efforts.

• Established and trained the Quality Control team from the companys inception, ensuring effective inspection
procedures.
• Implemented modern quality systems, including in-line and end-of-line quality control, to enhance defect
detection and correction.
• Developed innovative quality solutions, such as the mid-line quality station, to minimize defects and
accelerate corrective actions.
• Successfully executed the first external client inspection, securing the companys first shipment approval.
• Applied accurate quality reporting systems, enabling data-driven analysis and fostering continuous
improvement.

• Prepare QC relevant documents and enter all QC data & testing data for QC report.
• Prepare and submit all QC-related reports such as daily, weekly, monthly, etc.
• Responsible for a customer all technical and QMS requirements implementation process.
• Regularly attain QC circle meeting.
• Regular and Irregular imported/local Raw material test according to AQL Standards and SOP requirements.
• Develop and initiate quality standards for tests, inspections, and evaluations.
• Applying QC team monthly evaluation.
• Applying modern methods for in station and end of line QC.
• Following up QC KPIs and Objects.

• Worked on Imam Abdulrahman Bin Faisal University project in Dammam, ensuring compliance with Quality,
Health, Safety, and Environmental (QHSE) standards.
• Implemented ISO 9001, ISO 14001, and ISO 45001 management systems to enhance operational efficiency
and regulatory compliance.
• Conducted site inspections and risk assessments to identify and mitigate potential hazards.
• Developed and delivered HSE training programs for site personnel, improving safety awareness and
performance.
• Led incident investigations and implemented corrective actions to prevent recurrence.
• Ensured proper documentation and reporting for audits and client requirements.

• Worked on the Phase 7 Water Networks Project in Hafar Al-Batin & Qaisumah, ensuring compliance with
project specifications and quality standards.
• Managed and reviewed 30+ payment certificates, securing approvals until the final project handover.
• Controlled and organized all project documents and records, ensuring proper documentation for audits and
approvals.
• Monitored quantity surveying against project drawings and ensured all required tests were conducted before
handover.
• Oversaw and ensured timely execution of corrective actions, maintaining quality and adherence to project
timelines.

• Led the in-line and end-of-line quality teams, ensuring compliance with Nikes brand requirements.
• Reduced second-grade product rates from 10% to below 1%, significantly improving product quality.
• Minimized defect rates from 25% to less than 5% through process optimization and proactive quality control.
• Prepared the company for ISO 9001:2008 certification, ensuring full compliance with quality management
standards.
• Monitored and maintained Quality Management System (QMS) procedures, ensuring continuous
improvement.
• Established and tracked quality KPIs, including Right First Time (RFT) and First Time Through (FTT), ensuring
continuous achievement of quality objectives.
• Delivered training on Lean methodologies to improve team performance and quality outcomes.