osama Abu Ayyash

DataBase Administration Team Leader & Software Quality Assurance /Quality Control Engineer at Arab Jordan Investment Bank

• Jordan
• July 2007 to January 2014

* Arab Jordan Investment Bank ( AJIB),
Computer Department since 08/07/2007
* Profession: DataBase Administration Team Leader & Software Quality Assurance /Quality Control Engineer

- Analyze and develop Training Department System.

- Workflow (W4)
• Business Workflow Procedure Analysis and Design
• W4 Administration ( Application & Database)
• Trainer for End User And Super user

- Management Information System (MIS)
• Business Workflow Procedure Analysis and Design
• MIS Administration ( Application & Database)
• Trainer for End User And Super user

- Data Ware House (DWH)
• Business Workflow Procedure Analysis and Design
• MIS Administration ( Application & Database)
• Trainer for End User And Super user


- AJIB website Administrator Including (Adding & Editing The Website Information, Controlling the Website)

- Electronic Cheque Clearing System ( ECC), Work well with PS-ECC Integrated with Core Banking System (BANKS)

• Business Workflow Procedure Analysis and Design
• ECC Administration ( Application & DataBase)
• Trainer for End User And Super user

- Signature Verification System ( PS-Sig)
• Business Workflow Procedure Analysis and Design
• PS-Sig Administration ( Application & DataBase)
• Trainer for End User And Super user

- SMS Services System.
• Business Workflow Procedure Analysis and Design
• SMS Administration ( Application & DataBase)
• Trainer for End User And Super user

- IBS (Internet Banking System) - E Banking Services.
• Business Workflow Procedure Analysis and Design
• IBS Administration ( Application & DataBase)
• Trainer for End User And Super user

- E-Monitoring System.
- Enterprise Document Management System (Open Text eDocs from Hummingbird Software)

- Working with DBA Menu and Installing, Upgrading, Configuration the Releases with Core Banking System.

- Working with the Data Processing Department \{ Daily Operation Tasks, ATM Management, SWIFT Super User, Database Backup Procedure and End of Day Batch Procedure \}.


Skills grasped based on experience

* Management skills: - Project Management
- Design implementation plan on MS Project
- Define milestone and deliverable of each phase of the project
- Utilize time and resources to hit estimated targets.
- Teams management and follow up
- Reporting to management

* Technical writer skills: - Provide comprehensive technical documentation of programs and procedures.
- Analyze user requirements, business rules, notes and workflow, and write manuals, user guides and other documents to explain clearly the installation, operation and maintenance of software, and prepare training material.

* Implementation skills: - Planning and executions of integrated systems.
- Prepare adequate test data to ensure the reliability, consistency and smoothness of programs.
- System installation and personalization according to business rules and customers needs.
- provide comprehensive training for users, operators and administrators.
- Design and prepare a user acceptance test (UAT)

* System analysis skills: - Interface with clients and users to analyze business requirements, identify goals and problems and examine alternatives.
- Write and review requirements specifications for programs.
- Prepare programming specifications for programmers.
- Develop systems and applications.
- Technical support for systems operations and user support.