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Osama Albaz, Strategy & Management Consulting Senior Director

Osama Albaz

Strategy & Management Consulting Senior Director·Najm for Insurance Services

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 35 years, 6 months

Strategy & Management Consulting Senior Director

January 2023 - Present

Najm for Insurance Services

Riyadh, Saudi Arabia

January 2023 - Present

• Serve as a direct strategy advisor to the CEO, shaping corporate direction, strategic priorities,
and long-term growth initiatives.
• Ensure compliance as per Insurance Authority rules and regulations.
• Lead the development and execution of organizational strategy, ensuring alignment with
regulatory bodies and national frameworks.
• Build comprehensive strategic pillars, business plans, and performance management
frameworks used across all business units.
• Establish the enterprise-wide KPI architecture, enabling accurate performance measurement
and executive-level reporting.
• Evaluate performance of business units and craft data-driven recommendations to enhance
operational efficiency and investment decisions.
• Drive business development cycles, identifying growth opportunities, partnerships, and
market expansion pathways.
• Develop the Delegation of Authority (DoA) governance system and introduce new policies and
procedures to strengthen corporate discipline.
• Lead change-management initiatives to support digital transformation and strategic execution
across the organization.

Company industry:
Insurance & TPA

Strategy Advisor

January 2021 - January 2023

The Financial Academy

Riyadh, Saudi Arabia

January 2021 - January 2023

• Acted as strategic advisor to the CEO and senior leadership, defining enterprise-level goals,
strategic roadmaps, and KPIs.
• Directed strategy development, execution, and continuous monitoring through structured
performance dashboards.
• Managed both the Strategy Management Office (SMO) and Project Management Office
(PMO), overseeing annual planning cycles and EPM governance.
• Led strategic partnerships with top regional and global institutions, enhancing the Academys
capabilities and market presence.
• Oversaw project governance for national initiatives, improving alignment between executive
objectives and operational execution.

Company industry:
Financial Services
Job role:
Management

Director

January 2020 - January 2021

National Water Company

Riyadh, Saudi Arabia

January 2020 - January 2021

• Directed the nationwide deployment of the Tanker Management System (TMS), ensuring
infrastructure readiness across all branches.
• Oversaw end-to-end execution for water, sewage, and Soqya programs, aligning outcomes
with national standards and customer needs.
• Managed multi-stakeholder engagement across regions, ensuring transparency, satisfaction,
and timely delivery.
• Monitored strategic objectives and regulatory updates, maintaining alignment with
transformation programs.

Company industry:
Utilities
Job role:
Management

Management Consulting Director

January 2018 - January 2020

PrimePoint Technology

Riyadh, Saudi Arabia

January 2018 - January 2020

• Led the management consulting division, overseeing strategy, PMO, and business
transformation engagements.
• Redesigned the companys vision, mission, and strategic direction to strengthen competitive
positioning and profitability.
• Introduced project management best practices and governance frameworks, improving
delivery quality and ROI.
• Expanded consulting and outsourcing portfolios, driving significant revenue growth.

Company industry:
IT Services
Job role:
Consulting

Managing Director

January 2012 - January 2018

Bakkah Consulting Inc.

Riyadh, Saudi Arabia

January 2012 - January 2018

• Pioneered the establishment of a new consulting firm, leading high-impact management
consulting initiatives.
• Directed multiple business and IT transformation projects across diverse industries, ensuring
strategic alignment.
• Led business development, P3M3 maturity assessments, and organizational development
efforts.
• Designed and implemented PMO frameworks, streamlining project governance and execution
based on PMI best practices.
• Developed performance evaluation frameworks, enhancing efficiency, accountability, and
business outcomes.
• Led enterprise-wide HR management initiatives, orchestrating policies, procedures, job
descriptions, Delegation of Authority (DoA) matrices, and KPI frameworks.

Company industry:
Management Consulting

Senior Executive Associate

January 2008 - January 2012

Riyadh Bank

Riyadh, Saudi Arabia

January 2008 - January 2012

• Acted as advisor to CEO and Executive Management, supporting enterprise-wide programs
and high-impact initiatives.
• Oversaw regulatory compliance programs, including SAMA Special Examination requirements
to ensure continuous adherence as per updated rules and regulations.
• Directed the Performance Transformation Program (PTP), enhancing operational efficiency
across banking functions.
• Supervised IT infrastructure assessments, identifying gaps and driving system optimization.
• Directed enterprise-wide banking programs and strategic initiatives, ensuring strategic
alignment, and delivering high-impact solutions for Executive Management.

Company industry:
Banking
Job role:
Administration

Support and Business Planning Manager

January 2005 - January 2008

Bank Albilad

Riyadh, Saudi Arabia

January 2005 - January 2008

• Participated in the bank establishment process in developing the bank org structure, policies,
procedures and job descriptions.
• Managed IT projects during the banks structuring phase, ensuring seamless implementation.
• Led the deployment of the Globus digital core banking system and middleware solutions,
enhancing operational efficiency.
• Collaborated with cross-functional teams, aligning IT initiatives with business objectives.
• Led IT initiatives during a major organizational restructuring phase.
• Directed deployment of the Globus core banking system and middleware solutions,
significantly improving system reliability and service delivery .

Company industry:
Banking

Management Consulting Manager

January 1998 - January 2005

Arthur Andersen/E&Y

Riyadh, Saudi Arabia

January 1998 - January 2005

• Led large-scale strategic consulting engagements across government, financial, and private
sector clients.
• Provided advisory services on banking operations, digital systems, and process optimization.
• Directed organizational transformation initiatives, improving structures, capabilities, and
workforce efficiency.

Company industry:
Management Consulting

Section Head

January 1991 - January 1998

Arab Banking Corporation (Jordan)

Amman, Jordan

January 1991 - January 1998

• Led rollout of the BANKMASTER & BRANCHPOWER banking systems across branches, ensuring
smooth implementation and operational stability.
• Oversaw system testing, data validation, and compliance with banking standards.
• Collaborated with cross-functional teams to enhance banking applications and streamline
workflows.

Company industry:
Banking
Job role:
Engineering

Education

Kuwait University

February 1990

February 1990

Bachelor's degree, Computer Science

Kuwait

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

BUSINESS TRANSFORMATION
Intermediate
BUSINESS TRANSFORMATION
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
GOOD GOVERNANCE
Intermediate
GOOD GOVERNANCE
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT CONSULTING
Intermediate
MANAGEMENT CONSULTING
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
STRATEGIC MANAGEMENT
Intermediate
STRATEGIC MANAGEMENT
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
– Agile Project Management
PRINCE2® Practitioner – Project governance & risk management
Managing Successful Programs (MSP®) – Program lifecycle leadership
Management of Portfolios (MoP®) – Portfolio governance & strategic execution

Hobbies and interests

travel