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Osama AlJamani, Program Manager – Consultant

Osama AlJamani

Program Manager – Consultant·Deloitte

United Arab Emirates

Master's degree, MSC in Computer Science

Work experience

Total years of experience: 29 years, 1 months

Program Manager – Consultant

July 2024 - Present

Deloitte

Dubai, United Arab Emirates

July 2024 - Present

• Digital Transformation - A unified platform (Data, Portal, and Infrastructure) enabling secure and efficient data sharing between government and private entities. Utilized AI to enhance data analysis and decision-making for Dubai Digital Authority
Company industry:
Management Consulting
Job role:
Information Technology

PMO & Program/Projects Management – Consultant

September 2018 - Present

Decentra

Dubai, United Arab Emirates

September 2018 - Present

• PMO - Established Decentra’s PMO vision, which is an extension of corporate values, methods, foreseen obstacles
• Programs/Projects Monitoring - Ensuring Key Programs/Projects performance as per Decentra strategic and operational plan
Company industry:
Software Development
Job role:
Information Technology

PMO & Program/Projects Management – Consultant

November 2023 - February 2024

Data Insight for Management Consulting

Riyadh, Saudi Arabia

November 2023 - February 2024

• PMO - PMO Management ensures alignment with the strategy and facilitates governance processes, methodology, and developed reporting mechanisms in line with adopted procedures
• Programs/Projects Monitoring - Ensuring Key Programs/Projects alignment with the strategic, business methodology process and the
Company industry:
Management Consulting
Job role:
Information Technology

Program Manager Consultant

November 2022 - August 2023

Crayon

Riyadh, Saudi Arabia

November 2022 - August 2023

Key Program:
• Software Asset Management (SAM) - A process for making software acquisition and disposal decisions Program (Process Consulting, License Optimization and Onboarding, Tool Implementation and support, SAM Desk Service) for Saudi Payments
Company industry:
IT Services
Job role:
Information Technology

Senior Project Manager – Consultant

September 2016 - June 2018

NXN (formerly neXgen)

Dubai, United Arab Emirates

September 2016 - June 2018

Key Projects:
• The Red Sea Project - Outline conceptual technology architecture, data governance structure and ICT infrastructure for the Smart Destination Services to complete a Concept Master Plan for the whole Special Economic Zone (SEZ) Managed by Public Investment Fund of KSA
• Data Classification Guideline - Define a set of principles, guidelines, and high-level processes (Framework) for the classification of National Government Data throughout KSA for National Digitization Unit (NDU)
• Smart Cities- Enablement Services Program Strategy and Roadmap (Payment, Digital Identity, Geospatial) for Smart Dubai Government Establishment
• NXN PMO - Established NXN’s PMO vision, which is an extension of corporate values, methods, foreseen obstacles
• Bid Management-NXN Consultancy and Managed Services Bids Management

o Business Scope verification
o Insure the requirements are delivered according to the agreement
o Engage with key internal and external stakeholders and liaise with them to integrate all requirements into project plan and roadmap
o Update stakeholders with project progress by face to face meetings and reports
o Project Management Framework
o Issue and review RFPs
Company industry:
IT Services
Job role:
Consulting

Senior Project Manager – IT & Financial Applications Section

September 2014 - September 2016

Department of Finance- Ajman Government

Ajman, United Arab Emirates

September 2014 - September 2016

Key Projects:
• PMO - Key projects monitoring ensuring projects performance as per Ajman Finance Department Strategic and Operational Plan
• Automation of Government Revenue - A unified payment platform for the automation of the government revenue of the state of Ajman
• Oracle Applications - Advanced Procurement and Business Intelligence Modules implementation
• Asset Management - Tracking system to facilitate assets enclosing existing assets and register items in a professional asset books recording all necessary content.

o Business Scope preparation
o Issue and review RFPs
o Insure the requirements are delivered according to the agreement.
o Managing disbursed / undisbursed teams
o Update stakeholders with project progress by face to face meetings and monthly reports
Company industry:
Public Administration
Job role:
Information Technology

Deputy Manager, Project Management Office / Senior Project Manager

November 2011 - August 2014

Technical Art Concepts (TACME)

Dubai, United Arab Emirates

November 2011 - August 2014

Key Projects:
• Mobile Application - Employee Self-Services App for UAE Prime Minister Office, and Segmented Directory App for Etisalat
• Web Portal - Emirates News Agency “WAM”, Visit Abu Dhabi - Abu Dhabi Tourism & Culture Authority, Abu Dhabi National Consultative Council, Sharjah Municipality, Abu Dhabi Environment, Health and Safety Center, and Dubai Property Group
• Search Engine - Segmented Directory Portal for Etisalat, and Online Poetry Encyclopedia for Abu Dhabi Culture & Heritage

o Insure client requirements are provided according to the agreement
o Update stakeholders with project progress by face to face meetings and weekly reports
o Manage disbursed development teams in India and Egypt
Company industry:
IT Services
Job role:
Information Technology

Senior Project Manager

January 2008 - October 2011

Mi-Pay Ltd

Dubai, United Arab Emirates

January 2008 - October 2011

Key Projects:
• Payment Gateway (PGW) - Payment solution for du mobile operator in the UAE
• Domestic Top up (DTU) - Domestic “direct” Top-up service via web for FRiENDi Group for Oman, KSA, and Jordan
• Global Top up (GTU) - International Airtime Top-up service via both a web based and mobile platform for Zain Group mobile operator across Asia and Africa
• Remittance - International Money Transfer service via both a web based and mobile platform for 6 Telecom mobile operators in Tanzania


o Insure client requirements are provided according to the agreement
o Manage disbursed development teams in Pakistan, India, Romania and in the UK
o Update stakeholders with project progress by face to face meetings and weekly reports
Company industry:
IT Services
Job role:
Management

Implementation and Support Manager / Project Manager

May 2007 - January 2008

ProGroup Consulting

Dubai, United Arab Emirates

May 2007 - January 2008

Key Projects:
• HRMS - Customize and implement HRMS project for United Arab Shipping Company in the UAE

o Insure the client requirements are provided according to the agreement.
o Manage disbursed development team in Jordan
o Update stakeholders with project progress by face to face meetings and monthly reports
Company industry:
IT Services
Job role:
Information Technology

Project Coordinator Consultant

October 2004 - February 2007

NewTek Solutions

Riyadh, Saudi Arabia

October 2004 - February 2007

**Outsourced to Riyadbank to work at the Program Management Office (PMO)

Key Projects:
• Program Management Office (PMO)
• Intranet Posting of Products & Services
• Islamic Banking Program
• Product Sales Process Implementation

o Managing Bank business and technical projects
o Coordinate and insure project managers are inline with the project requirements
o Update stakeholders with project progress by face to face meetings and monthly reports
Company industry:
Business Consultancy Services
Job role:
Management

System Analyst

December 2003 - September 2004

Aqaba Special Economic Zone Authority (ASEZA

Aqaba, Jordan

December 2003 - September 2004

• Analyze user requirements and procedures
• Ensure systems/services are in line with Jordan E-government strategy
• Develop Web and system interface usability plan
• Develop case studies for process automation and improvement of existing information systems
• Supervise information integration implementation between systems

Key Projects:
• ASEZA Portal and Intranet

o Analyze Portal and Intranet Coordinate with Jordan E-government section
o Assist the Project Manager to ensure the quality of the project
o Ensure the project is in-line with Jordan E-government division requirements
o Update stakeholders with project progress
Company industry:
Public Administration
Job role:
Information Technology

In charge of the Computer programs for claims amount above $100,000

July 2000 - July 2002

United Nations Compensation Commission

Amman, Jordan

July 2000 - July 2002

o Implement programs and data conversion
o Migrate and maintain data
o Coordinate between the UNCC and Jordanian delegation for Compensation claims negotiation
o Member of the Jordanian delegation to Switzerland for Compensation claims negotiation
Company industry:
IT Services
Job role:
Information Technology

Call Centre Manager

January 1999 - May 2000

Arabic Computer Systems

Saudi Arabia

January 1999 - May 2000

Manage Call Center
•Provide needs assessment for new call centers
•Provide monitoring and coaching
Manage call forecasting and scheduling efforts
Company industry:
IT Services
Job role:
Customer Service and Call Center

Programmer

January 1998 - June 1999

Jordan National Bank

Jordan

January 1998 - June 1999

Banking applications support
•PC applications support
•Operating support
•ATM support

Key Projects:
•Branches banking application implementation
Company industry:
Banking
Job role:
Information Technology

Programmer

November 1996 - April 1998

APAC Teleservices, Inc.

Cedar Rapids, Iowa, United States

November 1996 - April 1998

•Programs development for call centers to sell credit cards
•Data dictionary development
•Batch programs development for database validation
•Verification screens for Quality Assurance development

Key Projects:
•Outbound programs
Company industry:
Telecommunications
Job role:
Information Technology

IT Supervisor

January 1991 - March 1992

Mesabi Community College

Minnesota, United States

January 1991 - March 1992

Students support and technical guidance &
•Computer lab maintenance and software distribution supervision
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

Coventry University

November 2003

November 2003

Master's degree, MSC in Computer Science

United Kingdom

GPA (percentage): 80%

GPA (percentage): 80%

Dissertation: Electronic Government Development in Jordan

Minnesota State University- Mankato

December 1995

December 1995

Bachelor's degree, BSC in Computer Information Science

United States

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

Skills

PMO
Expert
PMO
Expert
Consulting
Expert
Consulting
Expert
Software Project Management
Expert
Software Project Management
Expert
Government Projects
Expert
Government Projects
Expert
Telecom Applications
Expert
Telecom Applications
Expert
ASSET MANAGEMENT
Expert
ASSET MANAGEMENT
Expert
AUTOMATION
Expert
AUTOMATION
Expert
BANKING
Expert
BANKING
Expert
CONTENT MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
PROGRESS
Expert
PROGRESS
Expert
STRATEGIC
Expert
STRATEGIC
Expert
PMO
Expert
PMO
Expert
CONSULTING
Expert
CONSULTING
Expert
PROGRAM & PROJECT MANAGMENT
Expert
PROGRAM & PROJECT MANAGMENT
Expert
Software Project Management
Expert
Software Project Management
Expert
Government Projects
Expert
Government Projects
Expert
Telecom Applications
Expert
Telecom Applications
Expert
Mobility Solutions
Expert
Mobility Solutions
Expert
E government
Expert
E government
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Native Speaker

Memberships

Project Management Institute (PMI) /UAE (Khaleeji FZ LLC) Chapter

---------------------------------------------------------

January 2011

Training and Certifications

Certifications
PMI Agile Certified Practitioner (PMI-ACP)
Nov 2021 - Nov 2024
Project Management Professional (PMP)
Nov 2020 - Nov 2023
Certified Scrum Master
Jun 2018
Show credentials