Customer Service
Adler Manufacturing
Total des années d'expérience :10 years, 7 Mois
Maximize every sales opportunity and build long term business relationships with all our customers.
-Achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance policies
- Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
- Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts
- Constantly improve and update knowledge of product range, features and benefits
- Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills
- Complete used car appraisals and quotes within set timeframe to increase efficiency and sales
- Follow-up with current and new customers via telephone enquiries and showroom walk-ins
- problem-solve and ultimately deliver sales results within set timeframes
Maximize every sales opportunity and build long term business relationships with all our customers.
-Achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance policies
- Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
Branch in-charge
& Skoda sole importers into Palestine and exclusive dealer of Stanadyne automotive corp. a leader in diesel fuel management technology.
My role:
Deliver excellent customer service, Adhere to company sales and prospecting systems, ensure achievement of Company's business objectives, Achieve and maintain the Company prescribed sales standards, Constantly improve and update knowledge, especially product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques and customer handling skills, Achieve the target on number of prospects logged which ensures achievement of Company's business objectives and a larger prospect base and exceed the allocated sales target.
Earned the 2013 Retail Qualification World Championship certificate by Volkswagen
PALTEL) which provides fixed line, internet access via BSA and other value-added services
My role: Back-Office (Quality Insurance) VIP customer related (processing applications and supervising quality management); participated in testing, implementing and follow up of PALTEL CRM system.
Design, Kitchen Design and installment.
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