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Osama El-Sherif, MANAGER

Osama El-Sherif

MANAGER

VODAFONE EGYPT

Location
Egypt - Cairo
Education
Bachelor's degree, Botany
Experience
0 years, 1 Months

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Work Experience

Total years of experience :0 years, 1 Months

MANAGER at VODAFONE EGYPT
  • Egypt
  • April 2010 to April 2010

2012
* Managing a team of experienced technical PM’s
* Reporting the dept.’s projects status to top management
* Managing several large-mega projects in VAS (Network)
and integrating with different VFE systems
* Managing all VAS hardware & all related services
* Successfully managing mega HLRs Upgrade to CSDB (The
main database used in all customer services starting with
making and receiving calls) & other similar projects

Education

Bachelor's degree, Botany
  • at Ain Shams University
  • May 1986

Specialties & Skills

COMPUTER HARDWARE
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CUSTOMER SERVICE
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NETWORK ENGINEERING
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RECEIVING
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PROBLEM SOLVING
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PUBLIC SPEAKING
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MANAGEMENT
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REPORTS
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MICROSOFT OFFICE
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NETWORKING
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PROJECT MANAGEMENT
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PROCESS ENGINEERING
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TELECOMMUNICATION
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SOFTWARE DEVELOPMENT
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ITIL
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SQL
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DATABASE ADMINISTRATION
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PEOPLE MANAGEMENT
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TIME MANAGEMENT
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PRESENTATION SKILLS
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BILLING
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CRISIS MANAGEMENT
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ADOBE PHOTOSHOP
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STRESS MANAGEMENT
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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

THE 7 HABITS OF THE HIGHLY EFFECTIVE PEOPLE (Training)
Training Institute:
VODAFONE EGYPT
Train of the Trainer (TOT) (Training)
Training Institute:
Diplomatic Center
Date Attended:
September 2017
Duration:
45 hours
Mini MBA (Training)
Training Institute:
Cairo University
Date Attended:
November 2017
Duration:
130 hours
ITIL (Training)
Training Institute:
GLOBAL KNOWLEDGE
Date Attended:
January 2014
Duration:
120 hours
Certified 6 Sigma Green Belt (Certificate)
Valid Until:
January 2016
Certified Project Manager (Certificate)
Date Attended:
July 2005

Hobbies

  • Fishing