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Osama El-Sherif, MANAGER

Osama El-Sherif

MANAGER

VODAFONE EGYPT

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Botany
Expérience
0 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 1 Mois

MANAGER à VODAFONE EGYPT
  • Egypte
  • avril 2010 à avril 2010

2012
* Managing a team of experienced technical PM’s
* Reporting the dept.’s projects status to top management
* Managing several large-mega projects in VAS (Network)
and integrating with different VFE systems
* Managing all VAS hardware & all related services
* Successfully managing mega HLRs Upgrade to CSDB (The
main database used in all customer services starting with
making and receiving calls) & other similar projects

Éducation

Baccalauréat, Botany
  • à Ain Shams University
  • mai 1986

Specialties & Skills

COMPUTER HARDWARE
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CUSTOMER SERVICE
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NETWORK ENGINEERING
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RECEIVING
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PROBLEM SOLVING
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PUBLIC SPEAKING
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MANAGEMENT
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REPORTS
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MICROSOFT OFFICE
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NETWORKING
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PROJECT MANAGEMENT
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PROCESS ENGINEERING
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TELECOMMUNICATION
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SOFTWARE DEVELOPMENT
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ITIL
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SQL
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DATABASE ADMINISTRATION
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PEOPLE MANAGEMENT
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TIME MANAGEMENT
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PRESENTATION SKILLS
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BILLING
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CRISIS MANAGEMENT
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ADOBE PHOTOSHOP
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STRESS MANAGEMENT
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Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

THE 7 HABITS OF THE HIGHLY EFFECTIVE PEOPLE (Formation)
Institut de formation:
VODAFONE EGYPT
Train of the Trainer (TOT) (Formation)
Institut de formation:
Diplomatic Center
Date de la formation:
September 2017
Durée:
45 heures
Mini MBA (Formation)
Institut de formation:
Cairo University
Date de la formation:
November 2017
Durée:
130 heures
ITIL (Formation)
Institut de formation:
GLOBAL KNOWLEDGE
Date de la formation:
January 2014
Durée:
120 heures
Certified 6 Sigma Green Belt (Certificat)
Valide jusqu'à:
January 2016
Certified Project Manager (Certificat)
Date de la formation:
July 2005

Loisirs

  • Fishing