Osama Gerges, Food And Beverage Manager

Osama Gerges

Food And Beverage Manager

Sinai Grand Casino

Lieu
Egypte - Le Caire
Éducation
Diplôme, Hospitality and Hotel Management
Expérience
21 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 4 Mois

Food And Beverage Manager à Sinai Grand Casino
  • Egypte - Charm el Cheikh
  • Je travaille ici depuis novembre 2019

Guide the F&B department to achieve the financial and operational targets.
Select, train and develop Colleagues to ensure timely recruitment and career growth.
Execute the delivery of all Food & Beverage promotions and new menus; creating a destination of choice for both hotel and external guests.
Forecasts and manages procurement and purchasing, labor and departmental expenses to budget.
Assist in the day to day operations of the Food & Beverage Division, ensuring all service standards are followed.
Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
Ensure all products and services are provided in a timely and professional manner while exceeding guest expectations and promptly resolving guest issues
Assist other departments wherever necessary relating to special projects or requests

Casino food and beverage Manager à Marriott
  • Egypte - Le Caire
  • septembre 2017 à novembre 2019
Outlets Manager ( romanove steak house, jaz bar) à Kempinski royal maxim
  • Egypte - Le Caire
  • août 2014 à septembre 2017
beverage manager à Savoy Group
  • Egypte - Charm el Cheikh
  • mai 2011 à juillet 2014
food and beverage supervisor à W hotel
  • Qatar - Doha
  • juillet 2008 à août 2010

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Film Producer à Gigahertz Film
  • Allemagne
  • mai 2004 à avril 2006

co-director for Documentary film in the Middle East

Bar Man à Hilton El Fayrouz
  • Egypte - Charm el Cheikh
  • décembre 1999 à janvier 2004

Éducation

Diplôme, Hospitality and Hotel Management
  • à Hospitality Management
  • juin 2008

Food and beverage Management

Baccalauréat, Food and Beverage Management
  • à Goethe University Frankfurt Am Main
  • juillet 2007

Specialties & Skills

Guest Satisfaction
Menu Creation
Customer Service
BUDGETING
CONTINUOUS IMPROVEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
LEADERSHIP
MARKETING
MEETING FACILITATION
MICROCOMPUTADORAS
MICROSOFT EXCEL

Profils Sociaux

Langues

Arabe
Langue Maternelle
Anglais
Moyen
Allemand
Débutant
Italien
Débutant

Formation et Diplômes

Food and Beverage cost control (Certificat)
Date de la formation:
August 2014
Hygiene and food safety (Formation)
Institut de formation:
Cristal
Date de la formation:
March 2013
Wine sommelier (Certificat)
Date de la formation:
February 2007
Food and beverage P&L (Formation)
Institut de formation:
ISO
Date de la formation:
May 2015
Food and beverage management (Certificat)
Date de la formation:
April 2014

Loisirs

  • writing, cooking, football
    TripAdvisor award , driving business to success Food and beverage Management association CHDT Award Budget achievement and cost control