osama issawi

• Support HR operations for engineering, technical, and site-based teams.
• Assist in recruitment including sourcing, screening, and coordinating interviews.
• Track attendance, leave, and project workforce movement.
• Maintain HR files, contracts, and employee documentation.
• Provide employees with guidance on HR procedures and policies.
• Lead onboarding processes and ensure smooth integration of new hires.
• Ensure compliance with internal policies and labor regulations.

• Handled onboarding, documentation, and employee inquiries across both locations.

Managed recruitment processes, including job postings, screening, interviewing, and onboarding of new staff.
• Addressed staff concerns, managed grievances, and promoted a positive and inclusive workplace culture.
• Developed, updated, and enforced policies on conduct, attendance, and performance.
• Maintained accurate employee records, including attendance, personal details, and contractual information.
• Ensured compliance with labor laws and educational regulations.
• Assisted with payroll processing, employee benefits, and handled related inquiries.

• Proactively moderate and audit uploads taking the time to understand the needs of customers and the client
• Taking ownership of all videos in the respective language queue
• Providing accurate monitoring of content on first instance Requirements
• Customer Support: Address user questions and concerns related to content moderation.

• Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire
• Provide shortlists of qualified candidatesto hiring managers
• Collaborate with managersto identify future hiring needs
• Source potential candidates from various online channels (e.g. social media and professional platforms
• Manage the recruitment database and keep accurate records of candidate information and recruitment activities

• Responsible for creating and administering content on all social media platforms, such as Facebook, Instagram,
and Twitter, to build an audience and ensure customer engagement
• Collaborate with web, multimedia, or art design staff to create multimedia websites that conform to brand and
company visual format.