Osama Kawash, Strategic Planning and Marketing Manager

Osama Kawash

Strategic Planning and Marketing Manager

Shaker Group

Location
Saudi Arabia - Riyadh
Education
Master's degree, Executive Master of Business Administration
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Strategic Planning and Marketing Manager at Shaker Group
  • Saudi Arabia - Riyadh
  • My current job since March 2013

Main responsibilities include:
- Corporate and business strategies crafting.
- Conceptualizing business model, general aims and policies of a company.
- Provide clear and concise goals for functional departments
- Develop marketing researches to ensure marketing plan
- Design competitive programs and how it will present itself in the market.
- Frame the corporate policy of the company and ensure that it makes an impact.
- Conducts field researches as necessary regarding potential mergers.
- Conducts organizational reviews to identify strengths, weaknesses, and opportunities.
- Performance management and BI dashboard KPIs design for functional departments
- Develops financial strategies to establish financial goals; matching goals to situation with appropriate financial plans and market risk
- Budget and resources planning.
- Steering ERP (SAP; CS, MM and CRM Business Owner)

Business Engagement Projects:
 PwC: Business processes audit and implementation on the ERP
 McKinsey&Company: Business growth to maximize profit (Corporate strategic level)
 SAP: ERP implementation (CS, MM and CRM Business Owner)
 KPMG: Business re-processing and ERP selection
 Booz&Company: Fit business to growth (Business strategic level/plans)
 Lloyd’s: ISO 9001:2015, 10001:2007 and 10002:2004 Implementation and certified

Planning & Services Manager at LG Electronics Levant, Regional Office (Jordan, Syria, Lebanon, Iraq & Palestine)
  • Jordan - Amman
  • November 2009 to February 2013

Main responsibilities include:
- Brand service centers and operation managements.
- Defined employees roles, monitor and control the work flow system and performance.
- Spare parts inventory managements, parts forecasting and orders audits.
- Improve and develop service quality level and performances.
- Call center implementation and managements.
- Service marketing and planning.

Technical Site Engineer (Services after Sales) at Izzat Marji Group Company, Jordan
  • Jordan - Amman
  • July 2007 to November 2009

Main responsibilities include:
- Support sales by: technical consultation, sites visit and materials billing.
- Load calculation, design and products analyses, selection.
- Supervision sites of York, Gree and OGeneral air conditions installations and comossioning. Ducted, AHU and VRF systems. Also heating systems (Di Dietrich).

Electro-Mechanical Service Engineer at National Electrical Power Company, Amman
  • Jordan - Amman
  • July 2008 to August 2008

Main responsibilities include:
- Air conditions problem solving.
- Install, upgrade and troubleshooting fire alarm systems.
- Contracting and electrical works applying engineer supervisor

Education

Master's degree, Executive Master of Business Administration
  • at Sheffield University
  • March 2018

International Programme

Diploma, Chartered Strategic Management
  • at Chartered Management Institute (CMI)
  • September 2017
Bachelor's degree, Mechatronics Engineering
  • at Hashemite University
  • June 2007

2002-2007 B.Sc. Mechatronics Engineering, Hashemite University, Jordan Graduation project: Two Position Sun Tracking System: Plates of photo cell connected to two DC motors controlled by PIC to track the sun all the day to observe maximum energy to generate electricity.

Specialties & Skills

Project Management
Corporate Actions
Business Strategy
Strategy Development
Planning
Consulting to create best work flow process, set R&R, KPI and evaluation.
Apply 6 sigma for systems and work process
Data analysis and study for statistics and improvements purposes
Planning for short and long term projects
Employee and work performance monitoring, control, evaluate, auditing and improvement.
Presentations & professional reports
Good knowledge in accounting, budget allocation, financial approvals and supply and change managem
Initiate basic organization to achieve the goals and objectives to come with deliverables
Call center managements & monitoring
Spare parts forecasting and warehouse managements
ERP Steering, SAP fully implementation
Business modules analysis and development
Strategy crafting and business plans innovating
Initiate profit centers into the firm

Languages

Arabic
Expert
English
Expert

Memberships

Jordan Engineering Association JEA
  • Member
  • February 2008
Project Management Institute (PMI)
  • Project Manager Member
  • April 2012
Saudi Engineers Association (SEA)
  • Engineering Member
  • April 2013
Chartered Management Institute (CMI)
  • Chartered Strategic Manager Member
  • December 2014

Training and Certifications

Heating, Ventilation and Air Conditioning (HVAC) (Training)
Training Institute:
Jordan Engineers Association
Date Attended:
February 2008
PMP, Project Managements Professional, PMI Membership (Training)
Training Institute:
Pioneer Training Center/Jordan/ 2012
Date Attended:
January 2012
Self-Motivation, Team Work & Problem Solving, Time Management, Decision Making, Customer Support.etc (Training)
Training Institute:
Izzat Marji
Date Attended:
June 2009

Hobbies

  • Traveling and reading