technical sales representative
Diversey
Total years of experience :12 years, 7 Months
• Fully Handling global contracts key accounts customers (ordering process stocks forecasting)
• In charge of inspections, servicing, IMAP reports of all FS contracted outlets.
• Implementing product, food safety and hygiene training for operators and supervisors.
• In charge of inspections, servicing, repairs, and creating reports of equipment.
• Handling data management software in regards to machine/dispenser status and creating reports for the customer as well as for internal usage.
• Develop & manage Sales leads funnel in Oracle CRM.
• Performs technical presentations and demonstrate the superiority of product/services that meets/exceeds client needs.
• Strengthen and improve customers business relationships.
Resolves collections by examining customer payment
plans, payment history, credit line; coordinating contact with
collections department.
Summarizes receivables by maintaining invoice accounts;
coordinating monthly transfer to accounts receivable
account; verifying totals; preparing reports.
Protects organization's value by keeping information
confidential.
Updates job knowledge by participating in educational
opportunities.
Accomplishes accounting and organization mission by
completing related results as needed.
Posts customer payments by recording cash, checks,
and credit card transactions.
Posts revenues by verifying and entering transactions
form lock box and local deposits.
Updates receivables by totalling unpaid invoices.
Perform the Full Reconciliation with the customers and
make sure to perform the balance confirmation
quarterly basis.
Maintains the set DSO by the company.
Maintains records of microfilming invoices, debits, and
credits.
Verifies validity of account discrepancies by obtaining
and investigating information from sales, trade promotions,
customer service departments, and from customers;
Resolves valid or authorized deductions by entering
adjusting entries.
Resolves invalid or unauthorized deductions by following
pending deductions procedures.
Responsible for selling raw materials to plastic factories.
Getting the orders for printed plastic bags.
Following the production line to ensure that all the orders
and deliveries will be on time.
Listen to customers’ questions and concerns, and
provide answers or responses
Provide information about products and services.
Calculate charges, and process billing or payments.
Review or make changes to customer accounts.
Handle returns or complaints.
Record details of customer contacts and actions were
taken.
Review and select standard responses for answers or
solutions.
Refer customers to supervisors or more experienced
employees.
Vodafon.
English speaking fluently full course all levels cleared .
.