Osama Salem, System Applications Manager

Osama Salem

System Applications Manager

The First Group

Location
United Arab Emirates - Dubai
Education
Diploma, Business information technology
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

System Applications Manager at The First Group
  • United Arab Emirates - Dubai
  • My current job since July 2017

Key Responsibilities

1) Configuration, customization and administration of MS SharePoint process

2) Lead applications team

3) Automate daily tasks of other teams using PowerApps and SharePoint 365

4) Reporting Development: Developing SSRS, CRM Charts, CRM-Fetch based Reports, Charts and Dashboards

5) Discuss requirements with management, staff and customers as needed

6) Provide regular two-way communication between users and the team

7) Configuration, customization and administration of MS CRM process

8) Review project planning by providing and reviewing estimations for team tasks

9) Plan and lead the execution of company intranet

10) Participates in/on a variety of meetings, groups, and/or committees to communicate and confer about process analysis of existing procedures and systems, determine cost/benefit and complexities of new processes and projects, prepare for testing, discuss the roll-out of new projects and software upgrades, and/or discuss other applicable issues.

11) Researches and recommends required desktop and database configurations to ensure optimum performance and capability to meet the business needs of the District.

12) Prepares project proposals and budgets; performs analysis for new technologies and system enhancements.

13) Participates in recommending budget items; implements and allocates resources following budget approval.

14) Define testing and development environment suitable for testing and evaluation of new technologies.

15) Performs project management and participates on project teams responsible for system hardware and application software implementation and upgrades; determines project scope and staff resources required to complete projects; prepares project work plans and timelines. Monitors project milestones and reports project progress to management. Works closely with technical staff, vendors, and contacts from other institutions to ensure timely and efficient completion of projects.

16) Creates and maintains standards, procedures, and documentation related to area of responsibility.

Key Achievements/Projects

• Put the plan to upgrade to SharePoint 365 and CRM 365 in the company

• Lead and Execute the migration from SharePoint 2010 to SharePoint 365

Solutions Architect at The First Group
  • United Arab Emirates - Dubai
  • My current job since January 2016

•Creating the company Intranet using Sharepoint with CRM integration

•Leading the paperless project by automate all the company approvals to be thorough the intranet

•Creating all the required CRM plug-ins

•Creating reports using SSRS

•Take lead architecture role in dealing with clients, program managers and IT team

•Translate business requirements into detailed architectures and designs

•Document all technical requirements and design technical solutions utilising enterprise architecture standards including documenting all solution
components and configurations

•Develop solution cost structure by identifying all cost points including labour, software and hardware

•Implement architectural designs while building solid relationships with stakeholders at all levels

•Work with functional analysts, developers and development managers to ensure that all solutions are deployed within agreed timelines and supported after delivery

•Identify where exceptions to the enterprise architecture standards are required

•Spearheaded the team of over 6 Sr.Developers in terms of end to end delivery of projects

Senior Software Engineer at The First Group
  • United Arab Emirates - Dubai
  • January 2014 to January 2016

•Report Development using SQL Server Reporting Services, Microsoft CRM Chart controls, Microsoft CRM-Fetch based Reports and Dashboards

•Discuss requirements with management, staff and customers as needed

•Provide regular two way communication between users and the team

•Configure, customize and administer Microsoft CRM data-model and processes

•Provide project tasks and estimations for self-managed tasks

•Plan and lead the execution of the company intranet

•Configure, customize and administer Microsoft SharePoint

Software Engineer at The First Group
  • United Arab Emirates - Dubai
  • January 2012 to January 2014

•Design and develop internal business applications utilizing C#, .NET, .ASP, XML in addition to SQL Server stored procedure components

•Provide support for existing in-house applications

•Report Development using SQL Server Reporting Services and CRM charts.

•Work with the SQL architecture to define and develop highly performant, scalable data models and stored procedures

•Interact with project managers and business unit staff members to review designs, demonstrate prototypes and address issues

•Define and document the system functionality through use cases, business processes, UI design and UML modeling

•Provide training to users on new systems

Solutions Developer& Trainer at ITEGYPTCORP
  • Egypt - Cairo
  • July 2009 to January 2012

•Design, develop and maintain key components of the software suite using classic ASP, Microsoft .Net
and SharePoint Server 2007 and new 2010.

•Design and develop internal business applications utilizing C#, .NET, .ASP, XML in addition to SQL Server stored procedure component.

•Develop custom web parts and component for SharePoint.

•Provide support for existing in-house applications

•Report Development using SQL Server Reporting Services.

•Interact with clients to review designs, demonstrate prototypes and address issues|

•Provide training to Clients

Education

Diploma, Business information technology
  • at Helwan University
  • July 2011

Pre-master Degree

Diploma, Software Development
  • at ITI
  • July 2009
Bachelor's degree, Management Information Systems
  • at Helwan University
  • May 2008

Specialties & Skills

Microsoft CRM
SharePoint
presentation skills
Sharepoint
asp.net
Javascript
Visual Studio 2012
Sharepoint Designer
Microsoft Dynamics CRM

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

MCSA: SQL Server 2008 (Certificate)
MCITP: Database Administrator 2008 (Certificate)
MCTS: .NET Framework 4, Data Access (Certificate)
MCPS: Microsoft Certified Professional (Certificate)
MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration (Certificate)
MCSD: SharePoint Applications (Certificate)
MCTS: .NET Framework 4, Web Applications (Certificate)
MS: Programming in HTML5 with JavaScript and CSS3 (Certificate)
MCTS: SQL Server 2008, Implementation and Maintenance (Certificate)
MCTS: SQL Server 2008, Business Intelligence Development and Maintenance (Certificate)
MCSA: Web Applications (Certificate)
MCTS: Microsoft Dynamics CRM 2011 Extending (Certificate)

Hobbies

  • street Magic tricks
    i love playing street magic tricks also reach the semi final of arabs got talent