Osama Shawky

Prospects Marketing Consultancy
Aug 2017 - Present
PROFESSIONAL EXPERIENCE Prospects is a consultancy firm with two strategic directions:
1. Certified reseller for Viseven.com in Middle East.
A) Viseven CRM. B) Viseven E Wizard. C) Viseven remote detailing.
2. Expert startup consultant currently handling four startups in the MEA region:
A) StarsIn Limited (media) - Saudi project: is a social media platform that aims to revolutionize the concept of stars, their fans, and brand connectivity. B) Mobishop MENA (FMCG) - Russian project: is a cutting-edge technology eco-system reforming the FMCG merchandise industry.
C) ZellV Middle East (healthcare) - Emirati project: offers revolutionary medical products with the most advanced cellular therapy formula in the MENA region. D) WES - Worldwide English Services MENA (e-learning) - US project: is an e-learning company leveraging tech tools to provide corporate services to businesses and their employees.
Position: Head of Business Development - Selected Contributions:
oLeading all aspects of the business model for the four platforms.
oHiring and setting up the hierarchy for app development as well as sales and digital teams from four countries (Bulgaria, Russia, India, and Egypt). oDirecting and leading projects for app development, UI/UX development, AI and blockchain development, and digital departments)
oProviding complete company direction by building business plans, running cost analysis, and analyzing P&L within extremely tight budgets.
oSuperintending documentation, legalization and regulatory issues, and copyrights for the brands and apps.
oOverseeing business development plans including proposals, presentations, marketing tools, segmentations, pilots, and trials.
oTraining business development teams, organizing leads, and executing market strategies.
oCreating entire processes, procedures, and operations for the four company platforms.

One of the largest Telecommunication & Business Services on Earth with 4G in 16 Countries / 2.5 Million Fiber Customers / 450, 000 Km of undersea Cables / 732 Million Euros invested in research and innovation / 19 million+ Orange Money Customer in 14 countries / 256 million customers worldwide / more than 156, 000 Employees / No 53 in 2016 global brand ranking / exist in 220 countries / More than 3000 Multinational Enterprise Customers out of France and 600, 000 Open Pro customers in France. Orange is known brand since 1949.
Position: Sr. Sales Manager- Middle East, Africa (MEA) Selected Contributions:
1. Worked on the largest scale of enterprise projects like Siemens (largest account worldwide managed by one service provider).
2.

Signed one of the largest smart city deals in Middle East and first full smart city project worldwide (confidential) with a value of more than 89 Million USD..
3. After over achieving in my region which started with11 countries in first half year, International Management decided to expand my region to 48 countries which led to overachieving in sales targets by 960% on the first year.
4. Instrumental role to sign the most important partnership for Orange in UAE which opened the door for joint business development for the coming 5 years.
5. Exceed all expectations by closing the fastest deal in Orange Group history after one month from joining date.
6.

Worked with a very complex and dynamic product portfolio. Orange has one of the largest product and service mix among the telecom operators in the world.
7. Worked in a teamwork environment with all affiliates in my region on several projects (Orange Telecom, Orange Business Services, Orange Applications for Business, SITA, France Telecom and much more).
8. Portfolio of established accounts and contacts within many verticals with 80% government focus.
9. Successful business development and account management to sell out of the box consultancy to many Government entities like (ADNOC Distribution, Borouge, Emirates Integrated Telecommunication Company \[DU\] and DSOA).

Second Telecom provider in the country with unusual expectations from day one. Built from the scratch in 2006, won the best brand in Middle East within 1 year and now serving more than 50% of UAE customers (Enterprise - Consumer)
Position: Sr. Business Manager- Commercial Sales (Major Accounts) Selected Contributions:


Rose up to Senior Business Manager Position to setup a Sales Team (Abu Dhabi), setting off recruitments, business rules, processes, trainings and manages 12+ specialists and a team leader, responsible for attending and fulfilling customer’s Sales and Account Management along with the roadshows, which was my innovation.
1. Managed a team of 6 Sales Executives (Roadshows), 6 SMEB Officers.
2. Had the opportunity to initiate full communications within 7 different teams and lead them in order to achieve company targets.
3. Majority of the accounts handled were in VVIP Government sectors, as well as the Oil & Gas, Energy, Manufacturing, Properties, Contracting, Media, IT, Education, Transportation industries.
4. Over-achievement record for 9 years and awarded several times as du top achiever.
5. Repetitively closed the biggest deals with the super accounts & Largest Key Accounts in UAE.
6. Succeeded in first 6 years to get over 50% of Abu Dhabi market’s share within almost all segments.
7. Handled 10 different verticals in du and started from no accounts neither leads. Managed to obtain and service 2 Super VVIP Accounts, 60 Key Accounts, 30 Sophisticated Large, 50 Basic Large Accounts in 9 years.
8. Created lots of successful stories in du with personal effort and innovations; like MPR Roadshows, Merging sectors, Huge Internet channels and much more.
9. Identifying the business needs and proposing effective solutions with the latest technologies in the world even if it wasn’t exist in du (Complex solutions), adapt it and execute it internally and implement it with our clients to insure being market leader.
10. Accurately forecasting annual, quarterly and monthly revenue streams.
11. Achieving highest revenue in du (Forecasted & Billed Revenues) from Proper enterprise services like MS, FL & more.
12. Developing specific plans to ensure revenue growth in all company's products.
13. Pro-active competitive strategies and targets.
14. Providing high level of sales support, sales campaigns, Trainings (Internal & External).
15. Extremely hands-on in making sales efforts, including on-site and off-site meetings with sales leads, aggressively seeking new leads, and up sales, to ensure revenue and sales growth.
16. Continuously identifying new partnerships and evaluating the performance of existing ones
17. Informing our Executives about the network coverage updates, Companies feedback through my own research to ensure high level of service with completely new attitude on the market.
18. Resolving customer complaints regarding sales and service and ensuring that complains will pass through all the sales support and Professional services Channels with immediate effect.
19. Meeting with Major clients to gain a full understanding of their business future plans and assuring getting the exclusivity of these projects.
20. Gained a reputation of launching new branches, Verticals and ensured handling it over with ultimate incremental revenues.

Leading Outdoor Media Group with exclusive rights for key locations in Dubai based in Media City,
Clients Handled: Dubai Holding, Etisalat, DU, Sony Ericsson, Al-Thruraya, Al Tayer group, Jumaa Al-Majid group,
Emirates Airways, Qatar Airways, ADCB, CBD, 1st Gulf Bank, Tamweel, Paris Gallery, Nike, Americana, Nestlé, Coca Cola,
Unilever, JAFZA, Deyaar, Dubai Islamic Bank, Dubai World Holdings, Nakheel, Sony, Panasonic, Dell, I- Mate, HTC, Credit Suisse, Barclays, Standard Chartered Bank, National Bond, Procter & Gamble, Carrier, Gillette, DIFC, Philips, Union Properties, National Properties, Azizi Investments, Al Futtaim group Total Lubricants …etc
Agencies Handled: Mindshare, Mediaedge CIA, UM7, EURO RSCG, Zenith Optimedia, B.E.International, Magna global, Drive communication, Orient Planet Starcom Mediavest, Bates Pan Gulf, Initiative Media, Media Edge, Gemasco and more...
Position: Sr. Account Manager Selected Contributions:
1. Managing the advertising and media plans of huge database of UAE key accounts.
2. Worked with very high portfolio of products (Signage, Outdoor Advertising, High Quality Printing, …etc)
3. Starting with 65 clients, built the client base to 310 major clients by developing a strong rapport with potential clients, finding their particular needs and matching their needs with specific product.
4. Developing a network of potential clients and creating business partnerships.
5. Understands complex customer requirements on both a business and technical level.
6. Monitored and reported on market and competitors activities and provides relevant reports and recommendations
7. Responded to and follow up sales enquiries using appropriate methods within the appropriate time limit.
8. Managed products / service mix, pricing and margins according to agreed aims (Marketing Mix).
9. Attended trainings and developed relevant knowledge, techniques and skills.
10. Contributed for developing and maintaining long-term business relationships with key international clients in the localization Market.
11. Mainly involved in gaining new accounts for company by networking and following-up general sales leads.
12. Preparation of sales offers, updating client databases, Responsible for gaining new business.
13. Worked well on projects with high profile clients
Significantly increased turnover of the company by 650% in less than 6 months.

Publishing House based in Media City, Dubai / Division of Future publishing, UK
Clients Handled: IBM, Lenovo, Axiom, Dell, Scandisk, Nokia, Samsung, Microsoft, Osool Finance, Nakheel, FedEx, Hanoo Holding,
Western Union, Saudi Etisalat, Dubai e-Government, Al Massa - IT Distribution, ASUS Computer, Al Suwaidi Investment and more..


Agencies Handled: Mindshare, Mediacom, Mediaedge-CIA, OMD, Grey worldwide, Gemasco and more...
Position: Account Manager Selected Contributions:
1. Developing and maintaining long-term business relationships with key international clients
in the localization industry for 3 magazines (ICT Weekly - Saudi Sahm - Emarati Sahm).
2. Planed and managed product sales according to an agreed market development strategy.
3.

Planed and priorities personal sales activities and client / prospect contact towards achieving agreed business aims
4. Managing a sales team of sixteen executives.
5. Set goals for the sales team, motivate the team members to achieve their goals and review the sales performance;
Support and drive the sales.
6. Mainly involved in gaining new accounts for company by networking and following-up general sales leads.
7. Identifying small companies that other competitors were overlooking; providing an increase in sales by servicing a previously underserved market niche.
8. Significantly increased turnover of the company.