Store Supervisor
Virgin Megastore
Total years of experience :6 years, 0 Months
• Used Excel and SAP systems to compile fast and slow-moving products data and prepare sales reports to give management the necessary information to make sound business decisions.
• Analyzed sales data to set quotas and assess potential areas of growth.
• Checked shop merchandise regularly to verify proper display and replenishment.
• Kept abreast of the latest trends and recommended enhancements that would challenge and refine the company's product offerings
• Supervised staff of 4 salesmen utilizing effective communication and dynamic interpersonal skills.
• Monitored sales team performance and provided effective training to help reach sales targets.
• Effectively coached team members to reach weekly and monthly sales goals.
• Worked jointly with team members to assist with closing sales, cross-selling, and upselling of products and services.
• Organized and coordinated schedules of the sales team to help members meet company and client obligations.
• Promoted exceptional customer service by engaging clients on the sales floor.
• Interfaced with customers, determining needs, provided recommendations and up-sold services.