Sr.Voice Network Engineer
Sigma IT
Total years of experience :17 years, 0 Months
Handling voice network projects
• Installing, configuring and troubleshooting CISCO Unified Communication projects.
• Deliver LLD based on customer needs.
• Deliver configuration and support for IPT solutions.
• Providing technical consultancy for the presales team in complex projects.
• Deliver technical consultation for internal teams when needed.
• Ensure the delivery of on-time, error-free Voice configurations and final
• Acceptance testing of the VOIP/IPT connection.
• Document the UC network configuration, topology and special solutions.
• Installation, configuration and upgrades of CUCM/CUCME different versions “4.x through to 8.x”; with so many different complex scenarios “Single site, multiple sites, multiple clusters…etc”, on different platforms “physical and VMware”.
• Configuration of different Voice gateway models using different protocols “H323, MGCP, SIP, SCCP”.
• Installation and configuration of voice mail systems.
• Installation and configuration of Cisco Unified Presence.
• Securing UC application and voice encryption techniques.
• Unified Communication on Unified Computing System, UC on UCS.
Project References:
• Banque Misr:
o Data center and DR site serving up to 8000 IP- phone user and 350 branch site. o UCS VMware and UC Apps.
o Budget 4, 142, 730.8 $
• NBE:
o UC solution serving more than 12, 000 user and 200 branch.
o Budget 2, 758, 610.0 $
• E-Finance:
o UC Apps. SRST and CUCILYNC integration.
• CIB:
o Cisco CUBE, ADAM integration with LDAP.
o Unity connection and presence.
• IEOC: o Mobility advantage and voice security.
o Unity connection and Operation Manager.
• Edison:
o CUCME and CUCE solution.
• Khalda:
o PBX integration UC on Unified computing servers (UCS C-Series).
• Morpho:
o CUCME and BRI lines.
• NBAD:
o Cisco UC security.
• TUB:
o CUCM upgrade CUC upgrade.
Providing support and troubleshooting for the system, train and evaluate the solders operating the system.
• New comers coaching.
• Monitor team performance to have Right-First-Time and Right-On-Time implementation.
• Perform regular audit activities to ensure the quality of all implementations is meeting the required needs.
• Coordinating and following-up with all entities involved in the process.
Installing, configuring and troubleshooting CISCO Unified Communication projects.
• Configure and troubleshoot Cisco router for VoIP services.
• Configure and troubleshoot Cisco Call-Manager.
• Knowledge transfer within the team.
• Document the UC network configuration, topology and special solutions
Graduation Degree: Good. Graduation project: “Cisco IP Telephony Application Integration”. Graduation project Degree: Excellent