Total years of experience :8 years, 2 Months
coordination in Digital Media Gold advise, operation department
Responsibilities and duties :-
- Careem coordinator for the Kingdom of Saudi Arabia region.
- A broker between Careem and the captains in Saudi Arabia governorates.
- Open and maintain captain accounts by recording account information in careem
system
- Handle complaints, provide appropriate solutions and alternatives within the time
limits and follow up to ensure
resolution
- Work with team leader to ensure proper customer service is being delivered for all
captain's
- Following up captains accounts including: weekly assurances and offers related to
every Saudi city the captain operates in.
- Communicating with the managers of Caream office in the Kingdom of Saudi
Arabia to review the captains accounts .
- Communicating with quality department to work accurately with clients.
- Coordinating the meetings of operations department with quialty department.
Head storekeeper
Responsibilities and duties :-
- Working as for Non-food items store emergency programmer, in Karin Store,
El-TOFFAH store, and DEIR El-BALAH store, for distribution Non Food Items
to all poor family needs.
- Managing invoices acceptance process, Participate in the negotiation with
vendors,
- Review, updates, and Maintains purchase orders until they are closed,
Preparing periodic reports, saving report, monthly procurement activity report
- Receive purchase orders from suppliers and stored in warehouses UNRWA,
- Deal with purchase orders and saved within the programs of UNRWA.
- Preparing a Karin Stock Position (per day, month, and year).
- Dealing with all issues of Office work such as; (writing administrative reports,
overtime, cart notes, UNRWA transport requisition, vehicle daily ticket Writing a
monthly management reports for UNRWA warehouses " laborer payment
request, and Laborer transportation request", PowerPoint presentations,
printing, copying … etc.).
Filed Monitor
Responsibilities and duties :-
- Monitor the distribution of food to the IDPs according: food Ration A, food
Ration B and food Ration C and supporting Distribution Team.
- Make sure that the food distribution process - non-food and hygiene items
distributed to the IDPs according the criteria and quality that set by the
UNRWA Operations Department.
- Perform regular field visits for data collection to monitoring distribution process
for: food items, Non-food items and Ensure the implementation and follow-up
of the complaints mechanism, in collaboration with the UNRWA operations
team.
- Develop a field base monitoring system for collective center managers and
assistant Collective Centre
and duties :-
- Control all aspects of project documentation on multiple simultaneous
projects, utilizing various control methods/systems.
- Prepare, operate and update Document Control Procedures in line with
" QBEC " Document Management System.
- Ensure proper document control support is given to each project .
- Produce and maintain Document Progress Reports to Project Managers.
- Ensure all documentation provided is as per Client quality formatting
requirements. Formatting may include correcting templates, fonts and
style, pagination and numbering and other activities that may be required
to achieve a client’s documentation requirements.
- Create Document Control and correspondence folders for individual
projects.
- Work in strict co-operation with the Project Manager to ensure project
progress status integration.
- Ensure all templates used with the department conform to QBEC
standard.
- Ad hoc duties as required to assist the project team.
Communicate with customers of Jawwal.
* Saving and entering of customer data in Jawwal program.
* Marketing campaigns for Jawwal and promotion.
and duties :-
- The preparation of the distribution plan for non-food items to the Collective
Centre in the Gaza Strip.
- Prepare a plan for non-food items that are required for distribution inside the
Collective Centre.
- Prepare a financial plan for non-food items, and send it to the Procurement
Service for approval.
- Determine the specifications and characteristics of non-food items.
- Update items that come out of the stores and send them to the logistics
department.
- Prepare a list of emergency needs that are required of non-food items to the
shelters.
- Follow-up list of suppliers and supporters donors to UNRWA and update their
donations.
- Preparation catalog that includes images, characteristics, features and items
for: food, non-food and hygiene materials.
- Maintains inventory records of equipment/furniture and other supplies and
prepares survey reports as required.
