Osama Nabil, IT Group Section Head (IT G.S.H)

Osama Nabil

IT Group Section Head (IT G.S.H)

X-cite by Alghanim Electronics

البلد
الكويت
التعليم
الثانوية العامة أو ما يعادلها,
الخبرات
17 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 3 أشهر

IT Group Section Head (IT G.S.H) في X-cite by Alghanim Electronics
  • الكويت
  • أشغل هذه الوظيفة منذ نوفمبر 2013

- Helping with training and development
- Completing paperwork
- Handling complaints (from both staff and customers)
- Ordering stock (where applicable)
- Helping with promotional events
- Personnel duties
- Reporting to senior level management
- Deliver the team sales target
- Maximise productivity
- Remaining calm under pressure

IT Group Section Head " Salmiya Showroom " في Alghanim
  • الكويت
  • أشغل هذه الوظيفة منذ يونيو 2015

IT G.S.H
(laptops - Cameras- Mobiles - Watches - Electronics Games)

- Develop a strategy the team will use to reach its goal.

- Provide any training that team members need
Communicate clear instructions to team members.

- Responsible about 20 sales associates, performance appraisal, suggest rewarding, punishment, propose staff dismissal when applicable.

- Listen to team members' feedback.

- Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed.

- Manage the flow of day-to-day operations
Create reports to update the company on the team's progress.

- Suggest, assist in identify, setting up sales strategy.

- Set up sales plan in order to archive sales target required by the company. Detailing sales action plan to ensure that the target will be achieved on a monthly basis.

- Support, motivate staff member to achieve individual and team target.

- Supervise daily work of sales staff.

- Help customer to solve technical problems.

- Receive complaints from both customer and sales team.

Manager in charge (Khaldiya & Marina mall Samliya) في X-cite by Alghanim Electronics
  • الكويت
  • أبريل 2013 إلى أكتوبر 2013

- Assist the clients in the process of product selection
- To take the clients' orders and to sell the available products
- To help the other staff with the arrangement of the showroom, sometimes from ground to top, in order to insure a clean working and shopping place
- Making sure that the items are delivered as programmed.
- Helping with training and development
- Completing paperwork
- Handling complaints (from both staff and customers)
- Ordering stock (where applicable)
- Helping with promotional events
- Personnel duties
- Reporting to senior level management
- Deliver the team sales target
- Maximise productivity
- Remaining calm under pressure
- To know how to operate a computer and to be able to learn how to operate new software (SAP, POS, outlook & cameras recorder )
- Making sure the showroom it runs smoothly, cleanly and meets any budget or sales goals.

IT Group Section Head (IT G.S.H) في X-cite by Alghanim Electronics
  • الكويت - الجهرة
  • سبتمبر 2012 إلى أبريل 2013

- Helping with training and development
- Completing paperwork
- Handling complaints (from both staff and customers)
- Ordering stock (where applicable)
- Helping with promotional events
- Personnel duties
- Reporting to senior level management
- Deliver the team sales target
- Maximise productivity
- Remaining calm under pressure

Sales Man - Assistant head of section في Alghanim Electronics
  • الكويت - حولي
  • مارس 2007 إلى سبتمبر 2012

• Provides professional services to customers through advising them on choosing what is the best products ( laptop - desktop PC computer accessories ) that’ll meet their needs.

• Acts as merchandiser by properly handling good display of products.

• Send and receive e-mail from management presentations, print, and to inform the Working

الخلفية التعليمية

الثانوية العامة أو ما يعادلها,
  • في Student in Faculty of Arts ( Department of English )
  • سبتمبر 2015
دبلوم, 86 %
  • في AUC
  • مارس 2003

AUC Professional certificate in computer and secretarial skills (American university in Cairo)

Specialties & Skills

Showrooms
Bank Relations
Telecommunications Sales
Marketing Assistance
Travel Technology
Windows (98-ME-XP-7)
Internet Tools (browsers, mail, etc.)
Graphics & Design (Photoshop, Dreamweaver)
Business System Applications ( POS - SAP - Shop Factory )
Programming Languages ((HTML, JavaScript)
Microsoft Office Applications (2000 , 2003 . 2007)
Dealing with customers, absorb the anger and to convince the client
Graphics & Design (Photoshop, Dreamweaver)
Multimedia Tools (Premiere, Sony Vegas Studio)

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Intel Retail Certified Associate (الشهادة)
تاريخ الدورة:
June 2011
صالحة لغاية:
September 2012