Receiver
Inventor
Total years of experience :6 years, 8 Months
Manage Computers LAN /WAN Networks, company Active Directory, File and Application Servers.
Perform troubleshooting to diagnose IT problems on desktop equipment, installs and supports windows PC. Desktop support in head office installation, configuration of printers, scanners, Pc’s, networks and software.
Extensive troubleshooting and support to all type of issues relating to client’s connectivity, application support, operating system, user profile support and viruses’ issues. Installs, upgrades, and configures network printing, rights, security, and software on file servers.
Evaluate, prioritize and resolve in a timely manner all incoming telephone, voicemail, email and in-person request for assistance from colleagues,
Experiencing issue with hardware, software, networking, and other computer Related technologies.
Coordinate with vendors on equipment configuration and resolution of problems, Documents and log specific hardware, software, and user errors and resolutions. Monitor network performance and general network troubleshooting.
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