Warehouse Manager
UR Offroad
Total years of experience :17 years, 8 Months
Responsible for Inbound and outbound shipments like (Daily Deliveries,
Sales Returns, Purchase returns, new Shipments etc...) and managing and
coordinating the receiving, and unloading of inbound shipments in
compliance with SOPs.
Guide, control and manage the Parts & Accessories department
operations by achieving targeted growth and profitability in line with
policy guidelines and setting KPIs while ensuring cost-effectiveness and
enhanced operational efficiency.
• Managing various Inventory levels of fast-moving, slow-moving & nonmoving
stocks and evaluating the stock ageing report every quarter &
highlighting any discrepancies and submitting reports with management
recommendations. Implement and ensure clear loading/unloading
procedures, and correct stacking and turnover (FIFO) procedures.
• Evaluate & analyze the stock ageing report every quarter & highlight
any discrepancies including slow-moving & non-moving products &
Ensure that stock transfers are updated and confirmed in the MIS/IT
system daily.
• Conducting monthly & quarterly cycle counts with selective brands &
full stock counts half yearly & annually.
• Evaluate & analyze the stock ageing report every quarter & highlight
any discrepancies including slow-moving & non-moving products.
• Maintain an orderly work area and ensure the security and safety of the
overall warehouse and maintain the Warehouse activity book recording
all outgoing and incoming receipts and activities.
• Acutely managing space in the warehouse & planning for upcoming
shipments in advance to avoid any space constraints.
Ensuring accurate stacking and storage of goods while maintaining
safety measures for team members & goods as well.
• Monitor the performance of all assigned staff and guide them in
managing their performance and ensuring targets are met by providing
appropriate feedback and maintaining and promoting staff motivation in
their team.
• Regularly tracked stock levels, promptly ordering low-stock items to
maintain operational readiness.
• Monitored and ensured team compliance with company regulations and
procedures.
• Dispatched and assessed product quality, achieving outstanding
customer satisfaction. Implemented product storage and flow strategies
for minimal delays in fulfilling demand at a minimal cost.
• Ensure vehicles are maintained and in good operating condition and
oversee the coordination, scheduling and dispatching of deliveries.
• Provide all required information/data/documents to the HR &
Operations team and complete the daily report - reporting issues and
incidents.
Responsible for In-bound & Out-bound shipments like (Daily Deliveries, Sales Returns, Purchase returns, and new Shipments etc...) & Supervising and coordinating the receiving, and unloading of inbound shipments in compliance with SOPs.
•Maintain and promote staff motivation in own team and monitor performance of all assigned staff and guide them in managing their performance and ensuring targets are met by providing appropriate feedback.
•Regularly tracked stock levels, promptly ordering low-stock items to maintain operational readiness.
•Monitored and ensured team compliance with company regulations and procedures.
•Dispatched and assessed product quality, achieving outstanding customer satisfaction.
•Implemented product storage and flow strategies for minimal delays in fulfilling demand a minimal cost.
•Ensure vehicles are maintained and in good operating condition and oversee the coordination, scheduling and dispatching of deliveries.
•Provide all required information/data/documents to HR & Operations Team & Complete the daily report - reporting issues and incidents.
•Processes warranty claims and verifies the manufacturer's or supplier's criteria & Completes the documents required to process the claims, forwards them to the manufacturer/supplier and follows up.
•Ensures that the amounts claimed to correspond to the criteria of the manufacturer/supplier & Follows up on claims, to obtain prompt payment.
•Completes pre-authorization applications in contentious cases, forwards them to the manufacturer/supplier and follows up.
•Identifies exceptional cases which may result in special agreements with the manufacturer/supplier, completes the required documents and follows up.
•Analyzes claims denied by the manufacturer/supplier and, if applicable, resubmit them as soon as possible or obtain authorization to cancel them.
•Ensures that clients are invoiced for uncovered and unauthorized claims & Analyzes and reviews credits (amounts claimed which must be defrayed by the dealer).
•Reviews claims exceeding the time frames prescribed by the manufacturer/supplier or which are not processed in a regular manner.
•Provides the accounts and receivable supervisor, with the documents required to process the accounting paperwork and the amounts receivable, payments and credits for warranties.
•Explains the warranty provisions to new customers and Ensures that defective parts are returned to the manufacturer/supplier.
•Trains internal personnel in warranty provisions or changes and keeps up-to-date on all the manufacturer's recalls and bulletins.
Responsible for complete end to end supply chain process in
compliance with SOP's while successfully leading procurement,
logistics & warehouse verticals. Purchase planning, forecasting,
estimating, budgeting, maintaining excellent inventory turnover ratio
while monitoring KPI metrics & evaluating factors to control cost.
• Periodically review inventory reports & ensure timely replenishment
of stock. Keeping an eye on unexpected trend/demand while flagging
slow-moving & non-moving SKUs to control overstocking. Analyzing
purchase requisitions received from internal departments. Assigning
orders to management approved suppliers & expediting the
purchase process to ensure uninterrupted production/operations.
• Floating RFQ's & evaluating the vendor's proforma/order
confirmation/quotations against the items, price, quantity & ETA.
Acquiring line approval before confirming orders & initiating
payments. Performing critical comparison & analysis while preparing
estimated costing considering cost of the product, shipping,
insurance, bank charges, documents, packaging, time-to-delivery,
custom duty & clearance. Coordinating with the banks for processing
supplier's payments via wire transfer/Promissory Note/LC/LG.
• Verifying shipment documents for critical information like the HS
Code, Country of Origin, Net & Gross Weight, Quantity & Amount.
Ensuring timely receipt of shipment documents required for custom
clearance (Bill of Lading/Air Waybill/Consignment Note, Commercial
Invoice, Certificate of Origin, Packing List, Health Certificate,
Phytosanitary Certificate, Test Reports, TDS, MSDS, KUCAS, GSO,
etc.) depending on the merchandise.
• Maintaining shipment schedule with ETD & ETA to track the status of
all import shipments. Organizing appropriate cost effective & time
efficient logistics via freight forwarders/shipping agents/courier
companies for all import shipments via Air, Road & Sea. Ensuring
timely receipt of CAN, payments & DO collection. Judicious follow up
of on back orders while updating precise ETD at origin port & ETA at
destination port in the system of all import shipments (LTL, FTL,
LCL, FCL, air cargo's, & console boxes).
• Applying for regulatory approvals online with appropriate documents.
Acquiring timely approvals to facilitate uninterrupted custom
clearance. Arranging regulatory inspections at warehouse as & when
required or sending samples (with appropriate documents) to the
assigned laboratories for official approvals.
Warehouse Expertise:
• Guide, control and manage the Parts & Accessories department
operations by achieving targeted growth and profitability in line with
policy guidelines and setting KPIs while ensuring cost-effectiveness
and enhanced operational efficiency.
• Monitor performance of all assigned staff and guide them in
managing their performance and ensuring targets are met by
providing appropriate feedback & Maintain and promoting staff
motivation in their own team.
• Managing various Inventory levels of fast-moving, slow-moving &
non-moving stocks and evaluating the stock ageing report every
quarter & highlighting any discrepancies and submitting reports with
recommendations to management. Implement and ensure clear
loading/unloading procedures, and correct stacking and turnover
(FIFO) procedures.
Acutely managing space in the warehouse & planning for upcoming
shipments in advance to avoid any space constraints. Ensuring
accurate stacking and storage of goods while maintaining safety
measures for team members & goods as well.
• Evaluate & analyze the stock ageing report every quarter & highlight
any discrepancies including slow-moving & non-moving products &
Ensure that stock transfers are updated and confirmed in MIS/IT
system daily.
Managing all Inbound goods releasing, confirmation, and outbound
orders processing goods issues, Handling Hot Bay (VOR) Etc.
Managing all activities from receiving parts to delivering parts to
customers in SAP.
• Directs and provides instruction in work procedures to co-workers.
Updating of all master records like location, route, cut-off, calendar
settings, designation, aspect in shelf-life items & logistics module.
• Investigating & fixing the inbound issues like duplication/missing.
ASN (Advanced shipping notice), discrepancy reasons, and
notification of blocking items. Solving issues in outbound like sales
order exceptions, sales orders without deliveries, sales orders
without shipment numbers, etc.
• Operate standard office equipment & material handling equipment.
Separating, locating, picking, packing, loading, unloading & auditing.
• Notify supervisor when supplies are getting low & Stock timely
inventories as scheduled or required.
• Verifies incoming shipments with commercial Invoices and highlights
discrepancies to the operations manager if any. Inspects incoming
materials for damage or defect & notify concerned & Department for
further investigation & action.
• Perform accurate clerical checking of incoming goods as they are
being received and associated & Recordkeeping duties in support of
the storekeeping function