عثمان Hag omer

customer service في Namshi.com

• أشغل هذه الوظيفة منذ أغسطس 2017

Customer Service Agent في Dubai Roads and Transport Authority (RTA)

• الإمارات العربية المتحدة - دبي
• أغسطس 2015 إلى أغسطس 2017

• Handling customer queries and providing information related to Salik, RTA.
• Resolving Customers complaints against disputed Salik, RTA, Violations
• Assisting customers for online queries and registrations.
• Educating customers about Salik products and services.
• Manage and resolve customer complaints against Salik, RTA, Violations
• Identify and escalate priority issues to concerned departments.