Osman Hag omer, customer service

Osman Hag omer

customer service

Namshi.com

Location
United Arab Emirates
Education
Bachelor's degree, graphic design
Experience
8 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :8 years, 10 Months

customer service at Namshi.com
  • My current job since August 2017
Customer Service Agent at Dubai Roads and Transport Authority (RTA)
  • United Arab Emirates - Dubai
  • August 2015 to August 2017

• Handling customer queries and providing information related to Salik, RTA.
• Resolving Customers complaints against disputed Salik, RTA, Violations
• Assisting customers for online queries and registrations.
• Educating customers about Salik products and services.
• Manage and resolve customer complaints against Salik, RTA, Violations
• Identify and escalate priority issues to concerned departments.

Education

Bachelor's degree, graphic design
  • at University of Sharjah
  • December 2013

• Multimedia and graphic design • University of Sharjah

Specialties & Skills

problem solving skills
Follow Up
Organised
Team Player
Teamwork
call center

Languages

English
Native Speaker