Administrative Secretary
Dr Sulaiman Al-habib Medical Group
Total years of experience :14 years, 11 Months
1- In charge of physicians’ schedules (making sure their working hours are complete)
2- Doing the timekeeping of the doctors on monthly basis using Oracle.
3- Preparing and attending meetings as I’m reporting to the Medical Director, and writing minutes of meetings.
4- Approving blockings of the clinics of all doctors (surgeries, annual leaves, emergency leaves)
5- Solving problems of doctors the best way that serves the business.
6- Coordinate with other departments for smooth workflow.
7- Handling external medical complaints received from Dubai Health Authority (DHA), and internal complaints with the premisis.
1- Receiving call
2- Directing Patients to the appropriate clinic
3- Double checking patient registration forms
4- Announcing emergency codes
5- Preparing online sick leaves
6- Checking insurance eligibility
7- Billing patients after visiting the doctor
8- Translating between doctors/nurses and patients
9- Worked in all departments (Laboratory, Radiology and main reception)
1- Emergency Department receptionist
2- Receiving patients
3- Checking insurance eligibility
4- Do the billing
5- Translation between patients and non-Arabic speaking nurses