Head of Social Media & Communication Channels Unite
Greater Amman Municipality
مجموع سنوات الخبرة :21 years, 7 أشهر
Summary of tasks.
-Setting up Greater Amman Municipality Social Media Strategy.
-Engaging with fans across Social Media platforms.
-Generating reports measuring Key Social Media KPIs.
-Setting up Facebook Campaigns In-House.
-Preparation and development of external communication methodology for Greater Amman Municipality.
-Measuring satisfaction public opinion about the means of external communication for the Greater Amman Municipality.
-Planning and implementation awareness campaigns.
-Become an advocate of the GAM in social media spaces, engaging in dialogues and answering questions where appropriate.
- Prepare public opinion polls on social networks.
Achievements.
•Raised Number of https://twitter.com/GAMtweets followers from 75, 000 to over 182, 000 followers in one year .
•Raised Facebook Fan Page https://www.facebook.com/cityofamman number from 21, 000 to 122000 in one year .
•launching account for GAM on Flickr https://www.flickr.com/photos/greater_amman_municipality/
•launching account for Greater Amman Municipality account on snap chat
•Management of the Greater Amman Municipality account on www.instagram.com/cityofamman
• Management of the Greater Amman Municipality account on https://www.youtube.com/user/ammancitytube
•Building partnerships with influential social media in Jordan .
Summary of tasks:
• King Abdullah II Award for Excellence in Government Performance and Transparency, Member of leadership & standard operations.
• Defining the KPI’s for the department.
• Evaluating the operations on a monthly basis to secure achieving the target by end of year.
• Measurement of Results: Reporting, Analytics & Data.
• Prepare department quarterly reports.
• Development planning and strategy to improve and increase the level of efficiency within the department
• Evaluation of risk management plans.
• Evaluation of social media to the Greater Amman Municipality.
• Develop organizational structures of the department.
• Building a stable and healthy relationship between our departments.
• Building external communication plan.
• Building external communication strategy.
• Preparing events budgets.
• Preparing events post reports.
• Communication with sponsors.
• Develop plans to communicate with partners.
• Evaluation awareness campaigns.
• Liaison officer with the Greater Amman Municipality All Jordan Youth Commission.
• Organizing US- Arab Forum 2009
• Organizing Amman Summit 2008
• Youth at Work Conference 2012
• Organizing Dead Sea Nights & Citadel Nights Events 2011 and 2012 in coordinate with Ministry of Tourism & Antiquities
• Organizing Special events :
- Amman Standup Comedy Festival 2008 & 2009 & 2010
- Amman Summer Festival 2010-2016
- Amman Food Festival 2010
- Amman Marathon 2011, 2012
- Souk JARA 2012-2016
- Haretna Festival 2011, 2012
Summary of tasks:
• Coordination with relevant organizations in the fight against poverty and hunger.
• Launching :Kulluna Ahl” initiative on 26 July 2008;
• Installing the Initiative boxes at some shopping malls.
• Sourcing out young volunteers to promote the initiative.
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• Preparation for the visit of Her Majesty Queen Rania Al Abdullah to GAM premises on 3rd September 2008 during which her majesty supported “Food Bank” Initiative.
• Launching a donation (in kind) campaign at private schools.
- Act as a focal point and coordinate between mail department and other governmental departments.
- Manage and organize sent/received mail and posts.
- Follow up with the associates and departments regarding sent/received mail & following up on them.