oula al-abdulrazzaq, Supervisor

oula al-abdulrazzaq

Supervisor

Ahli United Bank

Lieu
Koweït - Al Koweït
Éducation
Diplôme, Accounting
Expérience
21 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 9 Mois

Supervisor à Ahli United Bank
  • Koweït - Al Koweït
  • Je travaille ici depuis décembre 2013

Manages and staffs the operations area of a branch office. Responsible for all aspects of branch operations; customer service, new accounts, account servicing & problem resolution.Ensure branch is in compliance with all operational regulations and guidelines. Responsible for maintaining exceptional Responsible for maintaining exceptional customer service standards and other duties as assigned.

Head teller à Ahli United Bank
  • Koweït - Al Koweït
  • septembre 2006 à novembre 2013

process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services, plus train new tellers and help supervisor in his tasks, on job training for supervisor tasks.

H.R. officer à Ministry of Interior
  • Koweït - Al Koweït
  • mars 2005 à juillet 2006

Helping draw up plans for future personnel needs
Recruiting
Providing staff training and development
Operating pay and benefits policies
Counselling staff about any problems they may have
Oversee employee services such as health and safety

Relationship officer à National Bank of kuwait
  • Koweït - Al Koweït
  • juin 2004 à décembre 2004

Opening accounts and processing loans, working with clients to help them make the right decisions with their accounts and explain the financial services on offer to them.

Teller à Commercial Bank of Kuwait
  • Koweït - Al Koweït
  • juin 2002 à juin 2004

process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services

Éducation

Diplôme, Accounting
  • à Collage of business studies
  • janvier 2002

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Excel (Formation)
Institut de formation:
New Horizons
Date de la formation:
February 2002
PowerPoint (Formation)
Institut de formation:
New Horizons
Date de la formation:
March 2002
Money Laundering (Formation)
Institut de formation:
Institute of Banking Studies
Date de la formation:
April 2003
Communication & negotiation Skills (Formation)
Institut de formation:
Corner-Stone training solutions
Date de la formation:
March 2007
Anti-Money Laundering (Formation)
Institut de formation:
The Globe cone Group
Date de la formation:
June 2011
Retail Procedure (Formation)
Institut de formation:
Ahli United Bank
Date de la formation:
May 2010
Money Laundering (Formation)
Institut de formation:
Institute of Banking Studies
Date de la formation:
October 2002
Introduction to Banking (Formation)
Institut de formation:
Institute of Banking Studies
Date de la formation:
September 2002
English for Banking Communication (Formation)
Institut de formation:
Institute of Banking Studies
Date de la formation:
October 2002
Internet (Formation)
Institut de formation:
New Horizons
Date de la formation:
March 2002