OPERATION COACH
SACOOR BROTHERS
Total years of experience :3 years, 9 Months
Up selling
Product launch
Minimizing stock losses
Customer care
Preparing action plans
Competitor analysis
Visual merchandising
I'll be glad to give the best costumer service because being self confident, team worker, person who you can rely on is requirement for me as retail sales consultant .and the most important thing is making our costumer special, home, and secure
• 2009: Working as Supervisor at International saloon of agriculture SIAM in Morocco, using marketing skills.
Responsibilities: Researching and reporting on external opportunities, Understanding current and potential customers, managing the customer journey (customer relationship management), developing the marketing strategy and plan, management of the marketing mix, managing agencies, Measuring success, making customer focused decisions and convinced by our products
• Ability to work under pressure
• Excellent communication skills
• Self-motivated and proactive
• Striving for excellence with attention to detail
• Controlling costs & managing stores inventory
• Coaching & Mentoring of Junior staff
• Ability to manage multiple concurrent tasks
• Ability to work in a strongly multi-cultural environment.
Data Processing
• Operating Systems: Windows XP
• Office: Word, Excel, Power Point, Access et Ms Vision
• Software: Front Page, Email and internet
* Additional degree: participation in the organization and animation of the observatory of the company, organized by group "SUP DE CO University" Marrakech, Morocco
* 2010 - 2013: Bachelor degree in " international business trade" "SUP DE CO" University Superior of Commerce in Marrakesh, Morocco.
* 2006- 2012: 6 years of English education +toefl in " ALC " American Language Center.
* 2009 - 2010: 1st year in "International computer science experts confer"in Al-Akhawayn University Ifrane, Morocco.
* 2008 - 2009: Baccalaureate in "Physical sciences".