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Mohammad Arif Khan, Country Operations Manager

Mohammad Arif Khan

Country Operations Manager

MAK CAFE INTERNATIONAL

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Political Science and English Literature
Experience
15 years, 4 Months

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Work Experience

Total years of experience :15 years, 4 Months

Country Operations Manager at MAK CAFE INTERNATIONAL
  • United Arab Emirates - Dubai
  • January 2021 to April 2023

Brand origin & established in 2011 in India by coffee lovers and current operating 5+ store in UAE
Joined as Country Operations Manager, reporting line: Shareholders
Hierarchy: Shareholders

Country General Manager at Greenberrys Coffee Co.
  • Saudi Arabia - Riyadh
  • March 2017 to July 2020

USA based coffee chain, master franchise in KSA, operating 13 stores in KSA, 18+ in Japan & 22 in USA
Promoted in Nov. 2018 - July 2020, to Country General Manager, reporting line: Group’s CEO/Board
Joined in Mar 2017 - Oct. 2018, as Brand Operations Manager, reporting line: Country GM
Hierarchy: MD

Area Manager at Dr. Cafe Coffee International
  • Saudi Arabia - Riyadh
  • January 2014 to January 2017

Operations (Area of 4 MUM & 31 Branches)

Restaurant Manager / Training In charge at Obrien's Irish Cafe
  • United Arab Emirates - Dubai
  • December 2011 to December 2013

An Ireland based coffee chain, franchisee in UAE and worldwide
Promoted in Aug. 2011 - Dec. 2013, to Restaurant Manager/Training In-charge, reporting line: Ops Mgr
Joined in Mar. 2011 - July. 2011, as Supervisor, reporting line: Store Manager
Hierarchy: CEO

Restaurant Shift Manager at KFC india
  • India - Delhi
  • December 2009 to November 2011

Joined as Shift Manager, reporting line: RGM/ASM (70+ Employee in store)
Hierarchy: CEO

Brew Master to Cafe in charge/Buddy Trainer at Cafe Coffee Day
  • India - Delhi
  • June 2007 to October 2009

India’s leading coffee chain, operating 3000+ stores across in India
Promoted in Feb. 2008 - Oct. 2009, to Café In-charge/Area Buddy Trainer, reporting line: Area Manager
Joined in June. 2007 - Jan. 2008, as Team Member & Brew Master, reporting line: Cafe Manager
Hierarchy: CEO

Education

Bachelor's degree, Political Science and English Literature
  • at Kanpur University
  • January 2010

Specialties & Skills

Customer Service
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Client Relationship Building
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Staff Training
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Restaurants Management
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Business Development
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APPROACH
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BRAND MANAGEMENT
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BUDGETING
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BUSINESS DEVELOPMENT
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COMMUNICATION SKILLS
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IMAGING
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MARKETING
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ORGANIZATIONAL SKILLS
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PROFIT
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RECRUITING
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New QSR Business Setup
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Languages

Arabic
Intermediate
English
Expert
Hindi
Expert

Training and Certifications

Leading A Restaurant (Training)
Training Institute:
KFC - Devyani International India
Date Attended:
July 2010
Duration:
720 hours
Leading A Shift (Training)
Training Institute:
KFC - Devyani International India
Date Attended:
December 2009
Duration:
720 hours
Brew Master (Certificate)
Date Attended:
October 2007
HACCP (Certificate)
Date Attended:
June 2011
HACCP (Training)
Training Institute:
dr. Cafe Coffee
Date Attended:
March 2016
Duration:
6 hours
HACCP (Training)
Training Institute:
BOECKER Saudi Arabia
Date Attended:
July 2014
Duration:
12 hours
HACCP (Training)
Training Institute:
MRS DUBAI
Date Attended:
June 2011
Duration:
24 hours
HACCP (Certificate)
Date Attended:
January 2014

Hobbies

  • Training
  • Traveling
  • Startup New Business
    Expert in QSR and Coffee Retail Business & Franchise Management
  • Barista Championship
  • Reading Business Magazine