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Oussama Nefzi, Senior IT System & DevOps engineer

Oussama Nefzi

Senior IT System & DevOps engineer·NEXT STEP

Tunisia

High school or equivalent, it

Work experience

Total years of experience: 13 years, 10 months

Senior IT System & DevOps engineer

January 2026 - Present

NEXT STEP

Tunis, Tunisia

January 2026 - Present

Secure Identity and Administrative Access Management (IAM & PAM as a Service)
Design of a secure and scalable multi-tenant architecture
Implementation of SSO and MFA to strengthen authentication
Implementation of granular RBAC access control
Development of a PAM module to secure sensitive access (SSH, RDP)
Implementation of a comprehensive audit system with traceability and reporting
Integration with existing systems (LDAP, Active Directory, identity providers)
This project allowed me to develop concrete expertise in cybersecurity, SaaS architecture, and access management, while
addressing real-world business challenges.

Company industry:
IT Services

freelance

October 2024 - January 2025

CUBE IT

Tunis, Tunisia Hybrid

October 2024 - January 2025

Design, deploy, and maintain IT infrastructure including servers, storage, and network devices. Confgure and manage LAN,
WAN, VPNs, and IP-based secure access. Implement and maintain cloud solutions and virtualized environments (AWS,
Azure, VMware).
Orchestrate containerized applications using Kubernetes.
Automate system confgurations and deployment processes with Ansible.
Build, monitor, and maintain CI/CD pipelines for seamless software delivery.
Monitor system and network performance using Prometheus and Grafana

Company industry:
IT Services
Job role:
Design, Creative, and Arts

Senior IT Technician - Infrastructure & Networking

September 2014 - August 2024

Tunisian Air Force

Tunis, Tunisia

September 2014 - August 2024

Design, deploy, and maintain IT infrastructure including servers, storage, and network devices. Confgure and manage LAN,
WAN, VPNs, and IP-based secure access.
Troubleshoot and resolve hardware, software, and network issues.
Ensure security, data protection, and operational reliability across IT systems.
Provide technical support and guidance to junior staff and end-users.

Company industry:
Military & Defense

IT Support Technician

September 2011 - August 2014

Tunisian Air Force

Tunis, Tunisia

September 2011 - August 2014

install and maintain computer systems for air defense operations, ensuring the integrity and availability of critical data.
Perform preventive and corrective maintenance on systems to guarantee the reliability of infrastructures and data fows.
Prepare detailed technical reports and documentation on system performance, including data analysis and optimization
recommendations. Provide training to new technicians on best practices for system and data management, ensuring
effective knowledge transfer and continuous process improvement.

Company industry:
Military & Defense
Job role:
Information Technology

Education

Private Higher School of Engineering and Technology

July 2026

July 2026

High school or equivalent, it

Tunisia

Air-force School

September 2025

September 2025

Bachelor's degree, it

Tunisia

Skills

CLOUD COMPUTING

Intermediate

COMPLIANCE RISK

Intermediate

COMPONENT DESIGN

Intermediate

DEVOPS

Intermediate

DIGITAL TRANSFORMATION

Intermediate

ENTHUSIASM

Intermediate

INFORMATION TECHNOLOGY

Intermediate

SCALABILITY

Intermediate

SOFTWARE ENGINEERING

Intermediate

SYSTEM ADMINISTRATION

Intermediate

Languages

Arabic

Expert

French

Expert

English

Expert

Training and Certifications

Certifications
CCNA1
LFD121: DevelopingApplicationsForLinux
Scrum FundamentalsCertifed(SFC)
IBMCloudEssentials
CKA:kubernities