Branch Manager
LINKS Insurance Brokers
Total years of experience :15 years, 4 Months
• Working as a branch manager responsible of 3 branches and a team of 18 individuals in Dubai.
• Proactively sell motor insurance, medical, corporate products and services in line with head office, deliver profitable revenue growth including new business and retention.
• Develop forecasts, financial objectives, business targets and managing budget.
• Responsible for monthly reporting on finance, underwriting, budgets, loss ratios and the like.
• Develop relationships with carrier representatives, clients, corporate accounts and govermental entities whilst maintaining existing relationships. Some of key partners such as RTA, Zurich Insurance, AIG, AXA, ADNIC, Dar Takaful, Salama, Al Buhaira, Al Sagr Insurance Company, etc.
• Lead the branches through coaching, training, development and performance management, ensuring completed objectives with supporting personal development plans in place.
Since living in Dubai for two years, I am working as a consultant to financial investors and some multinational companies from Turkey to invest in UAE. The sectors are especially, insurance, pension, finance.
In addition to that I also provide support for the clients such as translation from Turkish to English, creation of business & investment plans.
Work Experience:
04.2012- Marsh Insco LLC
Executive Assistant
• Provide high-level administrative support by conducting research, handling information requests, acting as a communication bridge between the CEO and staff, and also performing clerical functions such as preparing correspondence, receiving visitors, arranging company related organizations, and scheduling meetings and supervise staff in a project manner basis.
• In relation with the projects; handling administrative details in all projects, seeking greater role in projects and if so manage them within administrative or other areas of competence.
• Taking initiative on requests and inquiries of administrative nature
• Compile data and prepare papers for consideration and presentation by CEO.
• Prepare agendas and make arrangements for meetings.
• Set up and oversee administrative policies and procedures for the company
• Act as a communication bridge between the Turkish prospest in UAE and CEO.
As a Chief Administrator of Management;
Provide high-level administrative support by conducting research, handling information requests, acting as a communication bridge between the CEO and staff, and also performing clerical functions such as preparing correspondence, receiving visitors, arranging company related organizations, and scheduling meetings and supervise staff in a project manner basis.
In relation with the projects; handling administrative details in all projects, seeking greater role in projects and if so manage them within administrative or other areas of competence, and seeking training on projects outside of my range.
Taking initiative on requests and inquiries of administrative nature
Compile data and prepare papers for consideration and presentation by CEO.
Prepare agendas and make arrangements for meetings.
Set up and oversee administrative policies and procedures for the company
Review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, training, reporting procedures, or expenditures.
As in Marketing;
Preparing and upgrading communication strategies for both bank and agency channel with the aim of building stable, consistent and working relationship between the pension company and distribution channels.
Developing campaigns, strategies and new products for the retention activities and potential customers, in order to gain new customers and keep the current customers in the company
Developing projects for cross-selling, up-selling and retention activities coordination with the sales channels. (For example; Developing training materials for sales teams how to cross sale pension product, how to assess the needs of a potential customer)
Developing projects for acquiring new brokers in the distribution channels. (For example; Developing a broker toolkit which includes special financial and marketing offers for brokers in different segments
The program deals with human resource development in education from both a strategic and operational point of view. From a strategic point of view, the courses are designed to support and reinforce human resources education strategies and objectives. The coursework provides students with essential knowledge and skills on various dimensions of organizations and training programs, and perspectives with working with individuals in educational organizations. From an operational point of view, the coursework equips students with skills in designing and implementing the procedures and processes to optimize the organizational and institutional functions The program establishes a balance between academic emphasis and workplace relevance to prepare individuals by sharpening their understanding of human resources concepts and enhancing their training and development skills. All courses emphasize active learning and application of knowledge and skills through small scale fieldwork, experiential exercises, discussions, case studies, group activities, and establishing relations to real life problems. The program assists students in the process of planning, needs assessment, staff and program development, implementing training activities, evaluating training programs and projects, collecting and analyzing data relevant to human resources. In addition, program participants have the opportunity to develop specific skills in certain areas related to training and development through the elective courses offered in the program. The required and elective courses in the program were designed to respond to both common and varied needs of the students with different backgrounds. One of the unique aspects of the proposed program is its emphasis on field practice through an internship.Another distinct feature of the proposed program is its interdisciplinary orientation where teamwork and communication skills are emphasized