Manager - Human Resources
Al Hamra Real Estate Development LLC
مجموع سنوات الخبرة :15 years, 2 أشهر
Managing various businesses inclusive of Real Estate, Malls, Golf Club, Marina & Yatch Club & Facilities.
Projects Handled/ongoing - Manpower Budget Planning, Certified Talent Q Administrator (Korn Ferry), HR Budget Forecasting 2017, Compensation Mapping, Rewards & Recognition Planning, Grading structure implementation to standardize employee entitlement benefits, Success Factor Implementation - HR Module.
Responsible for recruitment from line level to mid manager level. Team to executive hiring’s.
Managing & overlooking the entire on-boarding process and employee orientation.
Conducting & ensuring employee engagement programs across entities.
Coordinating performance management & appraisal process throughout all departments.
Keeps record of benefit plans participation such as personnel transactions, hires, promotions, transfers, performance reviews, and terminations, and employee statistics for reporting analytics.
Helping in implementation of Succession / Talent Plans through identification of high potential employees.
Accomplishments:
Certified Korn Ferry Administrator for Al Hamra Group & Electronic Government of Ras Al Khaimah.
Closely involved in most executive hiring’s across entities & RAK, Launch of few engagement activities across businesses.
Eclerx India Ltd. (Senior Analyst - HR Business Partner) Aug 2013 - Apr 2014 (Reason - Marriage) - One of the best Knowledge Process Outsourcing organizations in Financial Servicing Industry
Employee Relationship Management
Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Operations communication and that Company policies are adhered to in the Program.
Understand employees' grievances, whether process or personal and ensure resolution of the concern by taking necessary disciplinary action wherever required.
Carry out the Career discussion programs for the identified group from Trainee Analyst to Sr. Analyst.
Monitor Performance Enhancement Program for bottom performers in the Program whether adhoc basis or appraisal based.
Planning of Attrition management for Programs & process by conducting various forums & interactive activities
HR Reach out
Plan & ensure execution interactive sessions for employees under all 5 programs handled by me.
Organize MTMs (Meet the Managers) and conduct pulse meetings for Trainee Analyst to Senior Analyst pool.
Oversee the 90-Day on-boarding program for Trainee Analyst to the Process Manager and ensure successful completion of same by conducting NJMs (New Joiner Meet) in a quarter.
Performance Appraisal and Career Planning
Ensure Performance Appraisals is conducted smoothly in the Organization for assigned programs.
Ensure Goal setting activities are carried out between the manager and the subordinate at the start of the year.
Help newly promoted managers with evaluating their subordinates.
Drive PMS (Performance Management System) in the Program by imparting appraisal coaching to Analyst group and attending 1x1 for all BE (Below Expectation) cases.
HR Ops Compliance
Ensure Retention in exit interviews by 5% of average Analyst pool interviewed.
Timely closure of Performance Enhancement Program cases for Junior Analyst to Senior Analysts pool on an average of 10% of the population.
Close Background Verification cases for Employees in the Program where Insufficiency/Discrepancy has been identified through proper interrogation and evidences presented by the employee and ensure proper decision.
MIS
Ensure that all trackers like Grievance, PIP, Scorecard, Budget Management program wise etc., are updated on a real time basis and shared with the Managers and other stakeholders
Create all necessary reports and dashboards required for each program/process area.
REWARDS & RECOGNITION
Drive Rewards & Recognition in the program to recognize & reward contribution and achievement to motivate higher performance levels
Maintain Budget allocation of Spot Reward activity of the program on Monthly basis.
Recruiting of short listed candidates for sales team and rolling e-offer for immediate joining.
Monitoring of joining formalities, employee code generation & email id creation to inducting of employee through HR presentation and key result area discussion.
Responsible and maintenance of training matrix for employees who go through „Business Induction‟ and „sales program‟.
Creating awareness campaign of „Shiksha‟ - a 9 month online training module for newly joined employees in sales team.
Analyzing, compiling and presenting results of Shiksha training program region wise and team wise across India.
Conducting employee engagement and team building activities.
Ensured inputs of employees shared in „Pulse Quarter‟ magazine (employee magazine).
Conducted „I-start‟ a weekly test (general knowledge test) for sales program in coordination with functional team.
Hosted „Excelerate‟ program an award distribution ceremony for all top sales performers on monthly basis.
Ensured communication of the policies / processes to the line managers and employees at regular intervals.
Monitored deliverables of Offer Letters, Appointments Letters & Joining Kits is completed on timely basis.
Responsible for Employee letters like address verification, running experience letter, division transfer letter, absconding Letter, incomplete exit, warning letter etc
Establish communication of defaulting attendance & negative leave balances to suppress absconding cases.
Ensured correct implementation of salary hold cases on employees defaulting with incomplete documentation, or many unplanned leaves on system.
Analysis of Monthly/ Quarterly/ Yearly exits and preparation of attrition reports.
Prospect planning of human resource requirement in consultation with heads of various departments by understanding business performance and accordingly prepare annual Manpower Proposition Plan for business.
Update and maintain org -chart with managerial assistance as per pre & post business plan & budget.
Arranged and reviewed vacancies, developed job description and sourced candidates from major job boards; select, interview and hire employees in collaboration with department managers.
Identified training needs & ensured measurability & effectiveness across the respective business in partner with Learning & Development Team.
Worked closely with the Learning & Developing Team in designing the training calendar for the organization.
Provided inputs in developing HR policies & educating & creating awareness program of policies & procedures across the organization for responsible businesses
Conducted skip level meetings and pulse meetings along with „just express‟ for employees across India on quarterly basis.
Prepared action plan along with the employee engagement & training & development team and work towards implementation of the same.
Maintained up-to-date employee records, recruitment progress report, talent database and all related staffing communication for smooth running of the Human Resources Information System.
Prepared and presented the Weekly/Monthly/Annual Reports pertaining to Salaries, Training & Development & Employee Grievances.
Monthly HR review reports related to Headcount, Attrition, Hiring Cost, Engagement, etc.
Monitored and ensured the settlements of client accounts with respect to UK markets.
Communicated with clients and provided support in cross border settlements via Crest system.
Trained fellow team members on understanding UK Markets.
Trained fellow team members on reconciliation of equity and guilt trades for UK markets.
Part of training & Development programs for Treasury & Securities Department.
Organized employee engagement activities for team members.
Managed and reduced the risk associated with the settlement failures.
Achievement: Awarded a service star for reducing manual inputs of Canadian market trades nearly by 5% & being a core trainer in the team.
Masters in Business Administration
• Bachelors Of Management Studies from Mumbai University with Distinction in 2005
Scored Distinction in Higher Secondary School with specialisation in Commerce.
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