Customer Care Executive
Varuna Herbo Bitotec Pvt Ltd
Total years of experience :19 years, 5 Months
• Currently working as Executive Customer Care in Herbal Products and Biotechnology
• Handling company day to day supervision of company’s follow up with the existing customers and the new customers
• Responsible for providing excellent customer service and support to clients which includes account plan follow up with customers.
• Price confirmation with finance team.
• Handling customer enquiries.
• Orders and follow ups on payments and to ensure delivery on time of goods to customers as per the agreed process and policies while maintaining a customer centric approach throughout.
• Continuously improve the performance and competiveness of the Cabin Crew Team and the Service they provide to the customers through leadership and managing them in flight.
• To provide effective leadership, support facilitation and management to achieve high standard and in improvement of customer satisfaction, marketing of airline through the Cabin Crew Team performance by personal involvement to ensure Safety, service and grooming standard.
• 2002 Bachelor of Arts. From M.S.University with 62%.
• 1998 All India Senior Secondary School Examination with 80%.
• 1996 All India senior Secondary School Examination with 80%.
