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Pallavi Wankhede, Manager -Learning and Development

Pallavi Wankhede

Manager -Learning and Development·Splash - Landmark Group

United Arab Emirates

Doctorate, Management, Psychology, Healthcare

Work experience

Total years of experience: 16 years, 6 months

Manager -Learning and Development

August 2025 - February 2026

Splash - Landmark Group

Dubai, United Arab Emirates

August 2025 - February 2026

esponsible for the Leadership Development and Competency development journeys for
High Potentials
Design and implementation of Leadership Journey Programmes and learning Interventions
Designing Short- and Long-Term Competency learning journeys based on outcomes of the
Development Centre
Managing the Corporate L&D Budgets for the Organization
Partnering with Business and HR group heads for Training Need Identification
Plan and Develop the Annual Training Calendar based on organisational learning needs
Coordinate Scheduling of training programs, including venue booking, trainer availability,
and participant communication.
Building relations with Industry consultants, trainers and academic partners to keep abreast
of latest trends in the Learning space
Measuring Training effectiveness and Training evaluations
Overseeing department Analytics and MIS Reports

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Consultant-Learning and Development

October 2024 - April 2025

Thomas Cook India Limited

Mumbai, India

October 2024 - April 2025

Strategic Alignment & Consultation for business goals, leveraging research insights to drive
growth, performance, and culture. Conduct organizational assessments to identify gaps and
provide actionable recommendations for improvement
Conduct Training Needs Analysis (TNI) across business units, identifying skill gaps and
emerging needs.
Design and implement targeted, region-specific programs across PAN-India to address
diverse local needs
Design comprehensive Learning Programmes using blended approach - including e-Learning
module, V-ILT, ILT grounded in Instructional Design and Adult Learning Principles,
Gamification, ADDIE Model and Bloom’s Taxonomy to ensure structured, outcome driven
learning experience
Measure learning effectiveness using Kirk-Patrick Model of Evaluation and leverage data -
driven insights to ensure alignment with programme goals and continuous improvement
Align Leadership Coaching & Organisational Development with organisational goals and
optimize resources through research-based recommendations.
Conduct market research, competitive analysis, and consumer behavior studies. Use data to
enhance business strategies, evaluate performance, and provide actionable insights.
Lead data collection ensuring accuracy for decision-making. Synthesize findings into clear
reports and presentations for stakeholders.
Build and maintain strong client relationships, identifying opportunities for further
engagement. Provide advisory on research methodologies and leveraging data for strategic
business decisions.
Oversee projects from initiation to completion, ensuring timelines, budgets, and quality
standards are met. Provide evidence-based recommendations to support key business
decisions, including market entry and product development.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Head Of Learning And Development

July 2023 - September 2024

D Y Patil University

Mumbai, India

July 2023 - September 2024

Lead and implement the strategic vision for various L&D development initiatives, ensuring
alignment with organizational goals through data-driven insights and research-based
decision-making.
Lead the L&D function, develop and execute strategic L&D plans, manage L&D budget
Conduct TNA, design leadership and soft-skill programs, oversee program content,
delivery, and instructional materials, managing induction and orientation, onboarding,
workshops, seminars, and conferences
Design and implement the organisational development initiatives to support strategic goals
and foster positive work environment
Develop and implement career development and succession planning programs
Manage the development and execution of faculty development programs, workshops,
seminar, research conferences, MDPs and training initiatives, integrating research insights
to enhance outcomes and drive organizational goals.
Evaluate the effectiveness of programs and interventions, using data analysis and key
performance indicators to track progress and implement improvements.
Design, develop, and deliver engaging e-learning programs tailored for both students and
faculty to enhance academic delivery and learning outcomes
Collaborate with subject matter experts to create interactive, learner- centered digital
content
Foster a research culture by facilitating student-led research projects, promoting knowledgesharing and encouraging innovative thinking across a diverse group of stakeholders,
including university students and faculty. Collaborate with academic and industry experts to
develop content and materials that align with research findings, ensuring relevant, up-todate information for educational programs.

Company industry:
Higher Education
Job role:
Teaching and Academics

Counselling Psychologist

December 2020 - June 2023

Terna Specialty Hospital and Research Centre,

Mumbai, India

December 2020 - June 2023

Conduct individual, group and couple counselling sessions for patients, to identify and address
the socio-emotional, personal and behavioural issues
Provide safe and confidential space, emotional support and empathy to patients
Conduct Psychometric Testing, Assessment and Diagnostic evaluation to understand the
patient's psychological conditions
Develop a treatment plan in collaboration with the patients to address the specific goals, needs
and challenges
Adopt various therapeutic techniques and approaches, and evidence-based interventions to
customise treatment strategies
Collaborate with other mental health professionals to provide comprehensive care, document
the patient's records and progress plans
Identify the training needs of the Healthcare Professionals, develop and design the training
programme, deliver the programmes using various instructional methods and delivery
approaches, evaluate and assess the impact

Company industry:
Higher Education
Job role:
Teaching and Academics

Head - Learning and Development

December 2020 - June 2023

Terna Global Business School, Mumbai

Navi Mumbai, India

December 2020 - June 2023

Design and implement faculty and staff development programs aligned with the institution’s
academic and strategic goals.
Develop and deliver training modules focused on teaching excellence, digital pedagogy, and
leadership development.
Coordinate capacity-building workshops, seminars, research conferences and e-learning
initiatives to enhance academic and operational performance.
Drive succession planning efforts to build leadership pipelines within academic and
administrative functions.
Evaluate learning outcomes and continuously improve L&D initiatives through feedback,
performance metrics, and stakeholder engagement.
Manage the L&D budget and resources, ensuring efficient allocation toward high-impact
development initiatives.
Collaborate with academic leadership to align L&D strategies with accreditation standards and
institutional benchmarks.
Support Organisational Development by leading change management initiatives
Conduct organisational assessments and implement interventions to improve structure,
processes, and team effectiveness.

Company industry:
Higher Education
Job role:
Teaching and Academics

Doctoral Researcher

October 2019 - July 2022

Tata Institute of Social Sciences

Mumbai, India

October 2019 - July 2022

Conduct a comprehensive review of the literature, identify the gap in the knowledge, emphasise
the significance of research
Develop robust research design and research methodologies, formulate clear research
questions, research objectives and hypothesis
Implement data collection methods, both Quantitative, Qualitative, and secondary data
through interviews, case-study, surveys, observation, focus group discussions
Analyse the data, through Statistical, Quantitative or Qualitative methods, interpret the results
and draw significant conclusions
Write scholarly articles, research papers, research reports and dissertations to communicate
research findings
Present research findings at conferences and seminars
Plan and oversee research projects to ensure timely achievement of milestones, collaborate with
research teams, supervisors, and other key stakeholders
Write grant proposals, oversee research budgets to ensure efficient allocation and use of
resources

Company industry:
Higher Education
Job role:
Teaching and Academics

Learning And Development Specialist

September 2017 - September 2019

Inventia Healthcare Limited

Mumbai, India

September 2017 - September 2019

Design and develop a comprehensive Learning strategy aligned with the Organisation's goals
and individuals development needs
Identify pertinent learning methodologies to support the strategy Conduct extensive assessments
to understand the learning needs and skill gap of employees, departments and organisation
Collaborate with the stakeholders to understand the business objective and performance
requirements
Design and develop effective L&D Programmes and learning material for ILT and Elearning
courses using Instructional Design theories and principles
Design and develop learning curricula, content, competency frameworks, learning paths,
learning objectives and assessment methods
Implement the programmes ensuring seamless delivery, high quality and engaging learning
experience
Develop and implement assessment strategies to measure the impact of learning programmes,
collect and analyse data to make data-driven improvements in learning strategy

Company industry:
Pharmaceutical Manufacturing
Job role:
Manufacturing

Manager Human Resources

October 2014 - August 2017

Sigma Laboratories Limited

Mumbai, India

October 2014 - August 2017

Manage end-to-end recruitment life cycle, including job posting, screening, conducting
interviews, offer negotiations, making hiring decisions and onboarding
Collaborate with departmental heads to forecast hiring needs and ensure timely closure of the
positions
Identify organisational training and development needs through analysis, feedback and
performance reviews
Design and execute the annual training calendar, implement training programs as per training
calendar in align with the business objectives
Evaluate the effectiveness of the training programmes and recommend improvements
Develop performance management systems, conduct appraisal interviews, conduct training
for managers and provide support for conducting appraisals and feedback discussions
Develop HR Policy and processes, Employee handbook, in compliance with the laws and
regulations
Ensure complete compliance with labour law, regulations and policies Manage the
administration of the compensation and benefits programmes, salary survey, bonus and
benefits packages

Company industry:
Pharmaceutical Manufacturing
Job role:
Manufacturing

Sr. Human Resources Executive

February 2012 - September 2014

Welding Alloys South Asia Private limited

Navi Mumbai, India

February 2012 - September 2014

Manage talent acquisition, source profiles, conduct interviews and coordinate with hiring
managers for selection
Plan and execute comprehensive induction and orientation programs, handle onboarding
process
Manage performance appraisal cycle, handle payroll and compliance, exit formalities
Handle HR process digitisation for Payroll, Travel and Expenses software implementation

Company industry:
Mechanical Engineering
Job role:
Mechanical Engineering

Executive Human Resources

August 2011 - January 2012

Powermech Services Private Limited

Navi Mumbai, India

August 2011 - January 2012

Handle the complete talent acquisition process, from job posting, sourcing, scheduling of
interviews to hiring
Engage with candidates throughout the hiring process, ensuring a positive experience and
effective communication.
Manage the payroll cycle to ensure accurate and timely payments
Maintain accurate payroll records and prepare necessary reports for auditing and compliance
purposes

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Research Consultant

June 2007 - July 2009

Cynosure Management Consultant

Navi Mumbai, India

June 2007 - July 2009

Search and identify suitable candidates for open positions through various channels
Utilise recruitment tools and databases to find profiles that match the job requirements and
organisational needs, build a pipeline of qualified candidates.
Act as a liaison between clients and candidates to schedule interviews and manage the
recruitment process and perform thorough reference checks for candidates

Company industry:
Management Consulting
Job role:
Consulting

Education

Tata Institute Of Social Sciences

July 2022

July 2022

Doctorate, Management, Psychology, Healthcare

India

Indian Society for Training and Development

November 2014

November 2014

Diploma, Training and Development

India

Indian Institute of Planning and Management

April 2011

April 2011

Diploma, Human Resources Management

India

Annamalai University

May 2009

May 2009

Master's degree, Applied psychology

India

Skills

SCHEDULING
Expert
SCHEDULING
Expert
DRIVING
Expert
DRIVING
Expert
INSTRUCTIONAL DESIGN
Expert
INSTRUCTIONAL DESIGN
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
LEGAL
Expert
LEGAL
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
STRATEGIC
Expert
STRATEGIC
Expert
TRAINING
Expert
TRAINING
Expert
WORKSHOPS
Expert
WORKSHOPS
Expert
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
Microsoft Office
Expert
Microsoft Office
Expert
Recruitment
Expert
Recruitment
Expert
HR Management
Expert
HR Management
Expert
Administration
Expert
Administration
Expert
Human Resources
Expert
Human Resources
Expert
Payroll
Expert
Payroll
Expert
Employee Relations
Expert
Employee Relations
Expert
Project Management
Expert
Project Management
Expert

Languages

English

Expert

Hindi

Expert