Deputy Manager
Al Hamra Group
Total years of experience :25 years, 2 Months
administrative support to the CEO Office as well as Supervising day-to-day operations of the administrative department and staff members.
•Hiring, training, and evaluating employees, taking corrective action when necessary.
•Developing, reviewing, and improving administrative systems, policies, and procedures.
•Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.
•Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.
•Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
•Collecting, organizing, and storing information using computers and filing systems.
•Overseeing special projects and tracking progress towards company goals.
•Building new and expanding existing skills by engaging in educational opportunities.
•Type/draft correspondence and other documents and report often on a highly sensitive and confidential nature
•Ensures materials and reports for signature are accurate and complete, proofread and check typed and other materials for accuracy, completeness and compliant
•Schedule and prepare presentations, agendas and meeting materials
•Maintain the CEO’s calendar, coordinate, arrange and confirm meetings
•Screening of telephone calls, providing information and handling issues that may require sensitivity and use of sound independent judgement
•Acts as a liaison in coordinating matters between the CEO office and other Departments Heads and Managers
•Refers or recommend referral of matters to appropriate departments and staff for action and report
•Researches and assemble information from a variety of sources for the preparation of reports and correspondence for the CEO
•Represent the CEO on internal and external task forces
The Al Hamra Group is a sovereign-owned real estate investment and development group with a leading presence in Ras Al Khaimah in the United Arab Emirates. The Group owns and operates premier lifestyle real estate developments including the highly reputable Al Hamra Village, and invests luxury hospitality and leisure assets including shopping malls, with the portfolio valued at over US$1bn.
The Group is owned by the ruling family of Ras Al Khaimah and chaired by the Crown Prince, His Highness Sheikh Mohammed Bin Saud Al Qasimi. The investment philosophy is not only for financial return but where appropriate to establish strategic alliances and facilitate knowledge transfer for the emirate of Ras Al Khaimah.
Responsibilities Included
•This is a multi-faceted Senior level position which involves both research and statistical tasks, as well as some administrative duties
•Assist the Head of Investor Relations with new and ongoing research projects on Venture Capital and Private Equity
•Collate, update and maintain a database of key facts and figures about the private equity and venture capital industry;
•Research on venture capital investment, investments predominantly in technology and innovation in the US, Australia & India
•Assist in setting the investment thesis and asset allocation strategy; sourcing, evaluating and managing a total of five fund investments and 51 direct investments in seed and early growth stage companies.
•Manage quarterly data collection and benchmarking process that deliver updates on Investment Activity and Performance
•Work closely with stakeholders from across the private equity and venture capital
•Manage external relationships with analysts, investors, financial media and other market participants
•Maintain an interactive relationship with Venture Capital CEO’s & Founders to keep abreast of business performance
•Administrative support including international travel logistics
•Co-ordinate Advisory Board meetings
•Drafting of briefing notes
Discovery is a services organisation that operates in the healthcare, life assurance, short-term insurance, savings and investment and wellness markets, with Franchises in different regions of SA
Responsibilities Included:
•PA to Business Executive and Office Management duties
•Overseeing and managed all operations of 3 satellite franchises
•Support and manage Agents.
•Dealing with payroll and Commission queries
•Monthly and weekly Production reporting
•Training and development of new staff (Marketing/Admin)
•Manage admin and general office staff i.e., office cleaners, drivers
•Diary Management
•Managing general office issues (Operations and Maintenance)
•Control and monitor expenses and budgets
•Claims processing/petty cash, reimbursements
•Involved in Office Setups
•Managed all areas of the Business
•Preparing motivational Sales Presentations
•Maintained office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
•Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
•Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement.
•Designed and implements office policies by establishing standards and procedures; measuring results against Company standards; making necessary adjustments.
•Completed operational requirements by scheduling and assigning employees; following up on work results.
•Kept management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
•Maintained office staff by recruiting, selecting, orienting, and training employees.
•Maintained office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
•Maintained professional and technical knowledge by attending educational workshops & launches; reviewing professional publications; establishing personal networks;
•Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
•Contributed to team effort by accomplishing related results as needed.
customer’s credit ratings with banks
•Setting up the terms and conditions of a loan
•Timely and effective collection of all debts and customer’s payments
•Negotiating re-payment plans with customers
•Maintaining contact with clients to ensure invoices are clear for payment
•Resolving queries both internally and externally around outstanding invoices
•Posting and allocating daily receipts to accounting systems
•Providing accounts information to internal departments
•Manage debt recovery on late or missed payments
•Issue garnishing orders
Moved on to stock controller, duties included:
•Maintain accurate record of inventory and stock management systems according to set standards
•Ensure regulation of in-stock level complies with inventory parameters
•Oversee the standard of merchandising to ensure appropriate presentation of stock to customers
•Collaborate with warehouse personnel to ensure manufactured products are of consistent quality
•Supervise the maintenance of a warehouse/storeroom and ensure proper arrangement of stock
•Carry out stock management operations in line with set product/retail policies and procedures
•Oversee the placing of orders and ensure requested goods are delivered on time
•Establish and maintain good working relationships with suppliers to enable easier procurement of products
•Manage all warehouse staff including driver’s schedules etc
Counselling Psychology (2020)