Pamela Ayoub, Administration Manager

Pamela Ayoub

Administration Manager

CAP

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Business Administration
Experience
0 years, 0 Months

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Work Experience

Total years of experience :0 years, 0 Months

Administration Manager at CAP
  • United Arab Emirates - Dubai
  • August 2019 to February 2020

CAP provides Consultancy services in acquisition and development of sophisticated mixed-use projects and premier urban developments for private and public sectors.
Liaise with Chairman for daily updates and coordination, including bi weekly reports, spreadsheets, proposals, invoices, payments, RFPs, submittals
and deliverables.
Coordinate with the technical department in preparing proposals, technical presentations and issuing invoices.
Coordinate, oversee and attend clients' presentations; follow up with clients and gather feedback, build clients' relationships.
Setup clients' meetings, coordination of transportation, logistics and allocation of spaces; take minutes of meetings.
Recommend new approaches, policies and procedures to ensure continual improvements in e ciency of the operations.
Supervise and coordinate overall administrative o ce activities and operations; participate as needed in special department projects.
Manage petty cash, allocate shared expenses and manage travel expenses while liaising with accounting department; Review, optimize and
approve, as necessary, the financials of o ce operations.
Ensure a smooth welcoming of new hires, desk setup, team introduction, documents prep while scheduling and overseeing appropriate training.
Facilitate the flow of information, tasks and communication between various departments; handling any administrative or o ce issue.
Major Accomplishments: Past five years' Commercial reports | 2020 Vision Report | CAP Portfolio Update & Enhancement.

Admin at SEEDS International
  • United Arab Emirates
  • October 2017 to July 2019

SEEDS International is a sustainable engineering consultancy firm specialized in providing Consultancy, Analysis and Education services in the fields of Building
Performance Simulation and Green Building Ratings Consultancy.
Manage the calendar including responding to meeting and travel requests and notifying Management out-of-o ce appointments. Rescheduling
when necessary - Supervising the preparation of materials for meetings as appropriate.
Assist in the timely management of all communication, both written and via telephone and e-mail among stakeholders, compose letters and
statements, monitoring follow-ups with all distribution that require answers, responses and written replies.
Prepare agendas, attend meetings when instructed and take minutes, distribute and make necessary follow-up on progress and ensure that
deadlines are met, and maintain proper and constantly updated filing system.
Assist, proactively, with general o ce administration such as ordering of items, arranging for IT set up, overseeing o ce activities, etc.; Handle all
legal matters, including renewal and maintenance of Trade Licence, establishment card and rent.
Receive, sort and screen all incoming mail. Categorize and prioritize responses needed. Use initiative to prepare responses and assemble
background information from many sources. Summarize lengthy correspondence, highlighting key sentences and topics. Follow up to ensure
proper and timely action is taken.
Liaise with IT department for coordination of relevant o ce-wide activities and escalation of issues; Coordinate with Accounting & HR
departments, at all necessary times, to ensure smooth run of o ce activities.
Implementing recruitment of short and long term personnel through collection and verification of candidate documentation; organizing and
participating in review of job applications, candidate shortlisting, and interviews; checking professional references and preparing job o ers;
conducting termination procedures, including arranging exit interviews, and the collection of all equipment and termination documents.
Oversee HSE Procedures, QA & Environmental Policies and ensure that the workplace is maintained in a safe, organized, & adherent environment.
Establish and maintain e ective working relationships with all sta and o cials including external stakeholders.
Major Accomplishments: Website refurbishment & back-end update from scratch | PM for installing new accounting software | Clients Portfolios
Management | Hands-on Financial Spreadsheets.

Executive Assistant at DIV Capital
  • United Arab Emirates
  • October 2016 to October 2017

DIV Capital is a privately-owned single-family o ce whose mission is to preserve and grow its principal’s wealth.
Handle day to day operations while meeting the organization’s goal.
Coordinate, manage & monitor the workings between the various existing departments; Liaison between board & departments.
Plan, schedule, and promote o ce events, including meetings, conferences, interviews, orientations, outdoor events and training sessions.
Assist in the development, implementation and management of strategic plans for operational activity.
Assist the CEO with daily administrative duties and complete a broad variety of administrative tasks that include managing an active calendar of
appointments; completing reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and
agendas and compiling documents for meetings.
Record minutes of meetings; send detailed reports and prepare Powerpoint presentations.
Maintain confidential employee data and files in the HR system, ensuring data accuracy; Organize information using computers & filing systems.
Manage personal events for the family, from planning to execution.
Oversee family needs, coordinate with drivers, maids and private suppliers while handling all personal reservations, celebrations and reminders.
Major Accomplishments: O ce Startup | Policies & Internal Procedures Setup | Handling HR Tasks | Financial World Insight & Knowledge.

Admin
  • August 2010 to September 2016

Czech Republic, Netherlands & Lebanon
Mideast Assistance represents the 4th international platform of Eurocross Assistance Netherlands, providing medical & travel assistance to its insurers, around the globe.
Provide medical assistance to expatriates as well as worldwide clients of corporate and travel insurances.
Arrange Emergency Medical Evacuation and Medical Repatriation of critically ill/injured clients world-wide. including ground ambulance, air
ambulance, and patient transportation compartment.
Arrange worldwide repatriations, escort doctor/nurse or non-medical escort assistance till home country.
Arrange guarantee of payment/verification of benefits; Check conformity between tari s or various contracts and invoices received from ASPs.
Collaborate with the head of operations to ensure a success of daily activities aligning with admin tasks.
Follow up with head of units on admin and operational tasks ensuring accurate reporting to the management.
Major Accomplishments: Personality shape up | Customer Service apprentice | Full Call Center Expertise | Medical Training in Netherlands.

Education

High school or equivalent, Business Administration
  • at Thayer School of Engineering
  • June 2020

courses: Certified Administrative Professional – CAP | PACE Certified (

High school or equivalent, Business Administration
  • at PMI - Project Management Institute
  • June 2020

Bachelor's degree, Business Administration
  • at Lebanese Canadian University
  • August 2017

courses: CERTIFICATES Leadership & Management, Lean Six Sigma - Yellow Belt

Bachelor's degree, Business Administration
  • at Lebanese Canadian University
  • August 2017

courses: CERTIFICATES Leadership & Management, Lean Six Sigma - Yellow Belt

Master's degree, Business Administration
  • September 2012

Master's degree, Business Administration
  • September 2012

Specialties & Skills

English
Administration
Organizational Skills
Microsoft Office
Communication Skills
ACCOUNTANCY
ADMINISTRATION
ADOBE PREMIERE
BUSINESS INTELLIGENCE
CUSTOMER RELATIONS
LOGISTICS
MEETING FACILITATION
POLICY ANALYSIS
PRESENTATION SKILLS
PROPOSAL WRITING

Languages

Arabic
Expert
Czech
Expert
English
Expert
French
Expert
Spanish
Expert