Executive Secretary / Personal Assistantg To Ceo
Al Ashraff Group
Total years of experience :22 years, 3 Months
Reporting directly to the General Manager
Preparing presentation of project concepts
Following up progress report
Liaison with Marketing department
Liaison with the Finance Department in preparation of budget
Coordinating directly to the Franchisors
Reviewing and giving comments to any contracts
Making and drafting memos
Taking minutes of any executive meetings and conferences
Arranging flight / hotels bookings
Calling and sending formal letters
Opening and Replying any email on behalf of the GM / CEO
Initiating meetings and setting business appointments as per instruction of CEO & GM
Reporting directly to the company’s Founder and CEO
Preparing the executive’s daily follow ups
Typing and reviewing contracts
Coordinating with clients
Receiving and ushering day to day clients
Answering phone call in business manner
Opening and replying any emails on behalf of the CEO in business manner
Coordinating with other subsidiaries for any report and project progress
Following up with accounts related information
Issuing receipt of any release petty cash
Handler of petty cash
Filling and Organizing Document
Making invoices and follow ups projects
Printing, Binding any presentations and training materials
Assisting the whole companies on every day to day office operations
• Preparing payroll; controlling correspondence;
• Designing filing systems;
• Reviewing and approving supply requisitions;
• Assigning and monitoring clerical functions.
• Contributes to team effort by accomplishing related results as needed.
• Maintains office staff by recruiting, selecting, orienting, and training employees.
• Completes operational requirements by scheduling and assigning employees; following up on work results
• Using a range of office software, including email, spreadsheets and databases;
• Managing filing systems;
• Depending on the organization, duties of the role may extend to the management of social media;
• Developing and implementing new administrative systems, such as record management;
• Recording office expenditure and managing the budget;
• Organizing the office layout and maintaining supplies of stationery and equipment;
• Maintaining the condition of the office and arranging for necessary repairs;
• Organizing and chairing meetings with your staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this;
• Overseeing the recruitment of new staff, sometimes including training and induction;
• Ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies;
• Carrying out staff appraisals, managing performance and disciplining staff;
• Delegating work to staff and managing their workload and output;
• Promoting staff development and training;
• Implementing and promoting equality and diversity policy;
• Writing reports for senior management and delivering presentations;
• Responding to customer enquiries and complaints;
• Reviewing and updating health and safety policies and ensuring they are observed;
• Arranging regular testing for electrical equipment and safety devices;
• Attending conferences and training.
Start Up the company in establishing new food and beverage business at one of the the most luxurious spot in Doha (The Pear-Qatar)
From recruitment
Bank Loan financing application
Employees salary
writing memos and other business letters
setting up standards and f&b training materials
Assisting the Chairman and the GM of the company
Sourcing and purchasing procedures
and other required by the executive management team
Position: Food and Beverage Secretary
December 2011 - up to present
The Regency Hotel
Al Bida'a Tawoon Street Salmiya, Kuwait
Job Description: • Reporting directly to the F&B Director, Reporting directly to the Director of Outside F&B operations, Acting GM.PA in the absence of the GM.PA
• Taking minutes of meeting
• Follow-ups and raising purchase requests using MC-Fidelio system
• Relaying events booking, billing instructions to the staff
• Doing sales call, hotel's comparison
• Emailing follow-ups and inquiries
• Filing, organizing files
• Sending new promotions of the hotel thru emails
• Essential functions and responsibilities: • Open e-mail and postal mail for the Executive Manager, answer routine questions, determine level of priority, and direct items to appropriate staff and / or Executive Manager.
• Organize and prioritize large volume of information and calls.
• Set up and maintain files, records and databases as required.
• Assist the Executive Manager in the management of his schedule.
• Prepare agendas, notices, minutes and resolutions for top management.
• Handle confidential and non-routine information.
• Create and develop visual presentations for the Executive Manager.
• Assist the entire team with time-critical programs as directed by the Executive Manager.
• Perform other related duties as assigned.
Duties and Responsibilities: - Provide high-level administrative support by conducting research, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings
- Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
- Take dictation to process various correspondences.
- organize and supervise all the administrative activities that facilitate the smooth running of an organization.
Ensure filing systems are maintained and up to date & Define procedures for record retention
Position: BANQUET Captain / BANQUET Secretary
March 2010 - December 2011
The Regency Hotel
Al Bida'a Tawoon Street Salmiya, Kuwait
Job Description: • Responsible for the delegation of Staff, Scheduling, Overtime, PH and Annual
Leave forms
• Responsible for the client's enquiries and bookings
• Responsible for sending proposals and quotations of the proposed project
• Responsible for the filing of contracts and follow ups such as; payments and event confirmations
• Responsible for the preparations and set-up of big Events such as Weddings, Ministries Conferences, Meetings/Seminars and Graduations.
• Well Knowledgeable of the DELPHI system and Macros System
• Do the miss n plus of materials and equipment to be used
• Monitors over all operations of the service and clearances after the event
• Sending new promotions of the hotel thru emails
• Responsible of the menu tags and buffet set up and table menu set up • Open and closed receipt or cheque for the events using MICROS
Position: MARCOM Executive
November 2006 - July 2009
Shima Restaurant Pte. Ltd.
22 Scotts Road, Goodwood Park Hotel 228221
Job description: • Responsible for the bookings and guest reservations.
• Responsible for the POS Machine and cashiering using INFRASYS
• Prepares settings per functions.
• Monitor over all operation.
• Updating set menus and pricing.
• Analyzed sales projection in the Restaurant.
• Responsible for supervising and monitoring good service of waiters in the restaurant.
• Provides proper and standard training of all waiters about food service skills.
• Supervise cost control staff and food checkers in the restaurant.
• Handling Guest complaints.
• Do office works such as MSWord, MSExcel.
• Assisting during physical examinations
• Maintaining treatment rooms
• Sterilizing instruments
• Performing ECG's
• Obtaining vital signs
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare them for the physician.
• Record patients' medical history, vital statistics and information such as test results in medical records.
• Prepare and administer medications as directed by a physician.
• Explain treatment procedures, medications, diets and physicians' instructions to patients.
• Performs any combination of following duties in care of patients in hospital, nursing home, or other medical facility, under direction of nursing and medical staff: Answers signal lights, bells, or intercom system to determine patients' needs.
• Bathes, dresses, and undresses patients.
• Serves and collects food trays and feeds patients requiring help.
• Transports patients, using wheelchair or wheeled cart, or assists patients to walk.
• Drapes patients for examinations and treatments, and remains with patients, performing such duties as holding instruments and adjusting lights.
• Turns and repositions bedfast patients, alone or with assistance, to prevent bedsores.
• Changes bed linens, runs errands, directs visitors, and answers telephone.
• Takes and records temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed.
• Cleans, sterilizes, stores, prepares, and issues dressing packs, treatment trays, and other supplies.
• Dusts and cleans patients' rooms.
• May be assigned to specific area of hospital, nursing home, or medical facility.
• May assist nursing staff in care of geriatric patients and be designated Geriatric Nurse Assistant.
• May assist in providing medical treatment and personal care to patients in private home settings and be designated Home Health Aide
• Giving Medicines
• Keeping patient clean and tidy.
• Help and make patients emotional, physical and mental functions effectively.
Position: Service Crew
September 2001 - September 2002
Jollibee Neo Foods Corporation
Jollibee La Salle Avenue, Bacolod City
Job Descriptions:
• One year experience while in school, incharge in restaurant promotions, dining room service crew,
• Promoted to cashier, inventory of raw materials.
• Opening and closing the store simultaneously.
Position: Service Crew
April 1998 - April 2000
ARISTOCRAT Bar and Restaurant
Philippine's Most Popular Restaurant Since 1930
Philippines
Job Description:
• Two years in the service company working in the restaurant as service crew.
• Inventory control, cashiering, and waitering.
• Placing customers' orders, encoding bill, opening and closing the store.
• Placing purchasing control orders and receiving raw materials orders.
Businesswoman
Occupation: Deceased
Language Spoken: Fluent in English, Tagalog, Ilonggo and Cebuano
Secondary: Rafael B. Lacson Memorial High School March 1997
Primary: Talisay Elementary School April 1993