Pamela Santos, Receptionist/ Admin

Pamela Santos

Receptionist/ Admin

Greenline Interiors

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Nursing
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

Receptionist/ Admin at Greenline Interiors
  • United Arab Emirates
  • My current job since October 2017

Receptionist/ Admin
- Answering calls and attending guest
- Monitoring Daily Attendance report
-Receiving posts, couriers and sending it to the right department.
-providing assistance to the employees for the general inquiries.

Secretary/ Personal Assistant at M and S Sports
  • United Arab Emirates - Dubai
  • January 2016 to September 2017

Performing admin works. Interacting with clients, owners, tenants and handle their requests and needs,

Customer Service at SYKES ASIA INC.
  • Philippines
  • March 2012 to November 2012

/ Escalation



MAIN ACTIVITIES AND RESPONSIBILITIES

-Take U. S. bound calls answering different inquiries

-Provide quality customer service on every call

-Provide client support and technical issue resolution via E-mail, phone and other electronic medium

Customer Service Representative at SYKES ASIA INC.
  • Philippines
  • February 2009 to October 2011

MAIN ACTIVITIES AND RESPONSIBILITIES

-Take U. S. bound calls answering different inquiries
-Provide quality customer service on every call
-Provide client support and technical issue resolution via E-mail, phone and
other electronic medium

Sales agent at ONE WORLD TELECOM PHILIPPINES (OWTEL)
  • Philippines
  • April 2007 to June 2007

MAIN ACTIVITIES AND RESPONSIBILITIES

-Introducing and offering the product

Sales Representative at MEGA CELLULAR NETWORK INC. PHILIPPINES
  • Philippines
  • October 2006 to January 2007

MAIN ACTIVITIES AND RESPONSIBILITIES
-Promote and sell mobile phones and accessories

Education

High school or equivalent, Nursing
  • at UNCIANO COLLEGES INC
  • January 2003
Bachelor's degree, Nursing
  • at Antipolo RizalNursingCollege
  • January 2002
High school or equivalent, BS Nursing
  • at FAR EASTERN UNIVERSITY
  • January 2002
High school or equivalent, Secondary
  • at RIZAL HIGH SCHOOL
  • January 2001

Specialties & Skills

CUSTOMER SERVICE
CUSTOMER SUPPORT
MICROSOFT POWERPOINT
QUALITY
TELEPHONE SKILLS
COMMUNICATION SKILLS
CALL CENTER

Languages

English
Expert
Tagalog
Expert