Pamela Yaacoub, IT Adviser

Pamela Yaacoub

IT Adviser

COMMERCIAL INSURANCE

Location
Lebanon
Education
Master's degree, Computer Science
Experience
0 years, 0 Months

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Work Experience

Total years of experience :0 years, 0 Months

IT Adviser at COMMERCIAL INSURANCE
  • Lebanon - Beirut
  • My current job since December 2013

Zouk Highway, COMMERCIAL INSURANCE BLDG, 5th Floor, Lebanon

Scope of work includes but is not limited to:

•Install the insurance program for each user and for the company’s agents abroad
•Install printers, scanners and other accessories
•Solve daily users’ problems
•Report daily bugs for existing process
•Report complex problems to Software Company.
•Configure email server (currently Mdeamon) according to Internet Provider coordinates (currently Cyberia).
•Working on reports related to the government and solving the problem and difference if it exists
•Sending monthly SMS to insured who should renew HI-policy by using specific software
•Back up for all emails and databases
•Maintain stable company software and follow up with the provider: new request, modifications, and problem solutions
•Working on the company's website and helping the service provider
•Ensure Network maintenance (Computers’ IP conflicts, Printers’ IP networks, activity and usage of Network)
•Configure Servers and Computers Real IPs for direct access from outside the company
•Manages the daily operations and future growth of the Web site, including content development, outreach, and technical support (Post to site
*Working on other software related to HR and attendance
*Working on interfaces between insurance software and mobile app

at MMG
  • Saudi Arabia
  • April 2005 to January 2007

Beirut Dora, Banking Center 5th Floor, Lebanon

Scope of work includes but is not limited to:

•Data Entry of all Call Reports and Preventive Maintenance Checklists.
•Assets capturing when needed (inventory of the site equipments, creation of bar codes and labeling the equipment with the related bar codes).
•Issues reports & queries from the CMMS (Computerized Maintenance Management Systems).

Education

Master's degree, Computer Science
  • at LEBANESE UNIVERSITY
  • January 2008

courses: Faculty of Science, 2nd Branch Mount Lebanon, Fanar, Lebanon

High school or equivalent,
  • at Mount Lebanon
  • January 1992

courses: High school or equivalent, S3SV/Life Sciences

Specialties & Skills

BANKING
CONTENT MANAGEMENT
DATA ENTRY
GOVERNMENT
INSURANCE
INVENTORY MANAGEMENT
MICROSOFT ACCESS
DATABASE ADMINISTRATION

Languages

Arabic
Expert
English
Expert
French
Expert