Pankaj Mukhija, Head - HR

Pankaj Mukhija

Head - HR

Bahrain Specialist Hospital

Location
Bahrain - Manama
Education
Master's degree, Human Resources
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Head - HR at Bahrain Specialist Hospital
  • Bahrain - Manama
  • My current job since February 2019
Manager-HR at Aster DM Health Care
  • United Arab Emirates - Dubai
  • February 2016 to May 2018

Spearheading the HR activities at Aster Hospital (100 Bed) - JCI Accredited and setting up all HR processes of a newly incepted Unit with an employee base of 550+ and leading a team of 5

Manpower Planning and Talent Acquisition - Headcount planning, Manpower cost Budgeting, HR Budgeting and regulating expenses across various cost heads. Partnering with Functional Heads and Hiring Managers for standardizing recruitment process across business vertical. Managing the complete recruitment cycle for clinical and non-clinical requirements with in defined budget and TAT. Overseeing the entire compliance requirements for JCI accreditation and streamlining all HR processes in accordance to JCI guidelines

Performance Management System - Designing, implementation and championing the Performance Management System. Responsible for Incentive plan design, Goal setting, goal reviews process and goal sheet audit. Partner with business managers and provide expertise in setting goals and KPIs and query resolution. Conducting on-going induction, communication and trainings on PMS process.

Organization Development and Employee Engagement - Successfully mapped all the employees of hospital in role banding exercise. Adept in execution of the HRMS that captures entire life cycle of an employee. Deployed succession planning for 25 critical positions and developed internal capability to fill 80% demand. Conducted various employee engagement activities & created a roadmap to enhance engagement scores. Personally created & implemented work life balance programs to reduce attrition and increase in efficiency

HR Operations - Custodian of all HR Ops processes and responsible for monthly operating reports, monthly and quarterly MIS & Top Management reports/dashboards - Headcount, Recruitment, Manpower cost and attrition analysis. C&B benchmarking and liaising with industry peers for best practices, managing annual salary revision cycle and designed incentive plans for Doctors. Ensuring DHA licensing of all clinical employees

Training and Development - Conceptualizing & effectuating training and development initiatives for improving employee productivity, building capability and Quality enhancement. Organizing MDP sessions for Middle/Senior- level Management.

People Development - Managing a 5 member team and responsible for mentoring and career development. Setting goals, reviewing and creating individual development plans for team members. Monitoring and capability building through training and functional inputs.

Manager - HR at Jubilant Foodworks Ltd
  • India
  • July 2014 to February 2016

Implementing and monitoring Talent Management vertical for 8000+ employees across 270+ Restaurant in North India for Jubilant Foodworks Limited
Talent Management & Organization Development
•Successfully hired for over 110 positions at Senior, Middle and Junior levels within defined SLAs
•Annual Manpower Planning exercise for entire North region comprising of 1000+ employees
•Analyzed & presented various HR Performance Dashboards to Senior Management on timely basis to facilitate effective decision making
•Analyzed Designing & implementing Campus Talent Acquisition strategy proposition for Dominos
•Driving Campus Hiring from Tier 1 & 2 IHM colleges, covered 18 colleges and hired 187 students
•Anchored HR Buddy for ensuring proper training & handholding of campus hired MITs
•Tapping internal and external channels of recruitment for speedy closure of positions and ensuring pipeline for niche positions with in the defined TAT
•Planning and organizing various Employee Engagement initiatives and fun @ work initiatives
•Conducted one on one sessions with Restaurant Managers, for their movement to higher levels
•Designing and implementing Induction Programs for different profiles of new joinees in the business
•Working closely with central T&D team to identify the developmental needs (functional/behavioral skills) of employees and customizing the monthly training calendar and execute the same in Region
•Ensured timely implementation of Performance Improvement Process for all non-performers
•Successfully covered more than 90% of identified employees for Employee Opinion Survey (EOS), Great Places to Work Survey (GPWI), Aon Hewitt Best Employers in India
•Anchored employee engagement strategies and employer branding plan for internal employees
•Deploy Rewards & recognition schemes to create a recognition culture

Deputy Manager at Moserbaer Solar Ltd
  • India
  • September 2010 to June 2014

Implementing and monitoring HR Generalist and Business Partnering initiatives for 600+ employees for Manufacturing and EPC BU for Moserbaer Solar Limited
Manpower Planning and Talent Acquisition
•Anchored directly with Top Management for manpower planning, manpower budget, salary budget, manpower v/s cost budget analysis from manpower cost perspective
•Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements, continuous focus on TAT and meeting the SLAs
•Driving internal fitment through IJP from cost control and manpower productivity perspective
•Evaluating cost of Recruitment drives, across all levels to meet targets as per Annual Business Plan
Performance Management System
•Conducting and implementing Performance Appraisal, Performance based Reward System using various tools like KRAs/BLRs, Functional Score Cards & Balance Score Cards
•Establishing framework for appraisal, implementation of annual appraisal process and co-ordination with departments to achieve congruence between individual career paths and organizational plans
•Anchored with HR Head & Functional Head’s on consolidation of performance ratings and moderation of ratings as per bell curve, careful decision making on promotion & salary increments
Organization Development and Employee Relations
•Created process document for communication meeting, focuses to increase senior leadership visibility to members at lower grades and results higher employee engagement level
•Automation of HR processes across all Businesses and ensuring reduction in process cycle time
•Implementation and active participation of R&R policies with 100% adherence to policy
•Facilitated Key Resource program for high potential associates for fast track career growth
Compensation & Benefits
•Tracking Headcount planning, Manpower cost budgeting, HR budgeting and regulating expenses across various cost heads, C&B benchmarking and liaisoning with industry peers for best practices
•Manage end to end annual salary revision cycle, Performance linked incentive payout management, designing and implementation of salary grids and compensation guidelines/polices for hiring

Education

Master's degree, Human Resources
  • at Institute of Management Technology
  • March 2009

High school or equivalent, Management and Accounting
  • at Delhi University
  • January 2006

from

Specialties & Skills

Employee Engagement
HR Operations
Talent Management
Performance Management
Talent Acquisition
BALANCE
BENCHMARKING
BUDGETING
DECISION MAKING
DRIVING
FUNCTIONAL
HUMAN RESOURCES

Languages

English
Expert