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Pankaj Saathe, Application Specialist

Pankaj Saathe

Application Specialist·Giza Systems

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 10 years, 6 months

Application Specialist

September 2022 - Present

Giza Systems

Riyadh, Saudi Arabia

September 2022 - Present

Providing L2/L3 production support for enterprise telecom platforms

• Providing production support and administration for BPM
(myWebMethods), JBoss, and Liferay portal.
Managing P1/P2 incidents ensuring SLA compliance in 24/7 model




Company industry:
IT Services
Job role:
Engineering

Production Support Specialist

January 2018 - September 2022

TCS

Riyadh, Saudi Arabia

January 2018 - September 2022

Working onsite with client as STC (Saudi Telecom Company),
supporting the HUB/BPM systems. My responsibilities include handling API
requests and responses, working extensively with SOAP UI, and managing
BPM webmethods integration servers and JBoss servers, liferay I also work across multiple
tools and platforms such as Zabbix, Icinga monitoring, SQL
databases, Qlik sense and Linux/Unix environments.
Also have basic on kuberents, docker, jenkins CI/CD

Company industry:
IT Services
Job role:
Engineering

Application Support Engineer

January 2016 - March 2018

TCS

Hyderabad, India Hybrid

January 2016 - March 2018

I began my career as an L1 Support Engineer working for Airtel telecom Client
(Airtel-Money), where I gained hands-on experience with various monitoring
tools and was responsible for generating and distributing performance and
incident reports.
Later, I transitioned to an L2-L3 Application Support role

Company industry:
Business Consultancy Services
Job role:
Information Technology

Education

CVR College of Engineering

May 2016

May 2016

Bachelor's degree, Computer Science

India

GPA (percentage): 78%

GPA (percentage): 78%

Plagarism detector mini project Least travel network project first price TCS

Kendriya Vidyalaya

September 2010

September 2010

High school or equivalent, school

India

GPA (percentage): 88%

GPA (percentage): 88%

Distinction merit

Skills

JIRA
Intermediate
JIRA
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
CONTINUOUS INTEGRATION
Intermediate
CONTINUOUS INTEGRATION
Intermediate
INTEGRATION TESTING
Intermediate
INTEGRATION TESTING
Intermediate
ITIL FOUNDATION CERTIFICATION
Intermediate
ITIL FOUNDATION CERTIFICATION
Intermediate
MIDDLEWARE
Intermediate
MIDDLEWARE
Intermediate
RED HAT ENTERPRISE LINUX
Intermediate
RED HAT ENTERPRISE LINUX
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
TEXT PROCESSING
Intermediate
TEXT PROCESSING
Intermediate
Production
Intermediate
Production
Intermediate
docker and kubernetes
Beginner
docker and kubernetes
Beginner
webmethods
Intermediate
webmethods
Intermediate
JBoss
Intermediate
JBoss
Intermediate
Liferay
Intermediate
Liferay
Intermediate
QlikView
Intermediate
QlikView
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
CI CD
Intermediate
CI CD
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DOCKER CONTAINER
Intermediate
DOCKER CONTAINER
Intermediate
KUBERNETES
Intermediate
KUBERNETES
Intermediate
MIDDLEWARE
Intermediate
MIDDLEWARE
Intermediate
NETWORK SECURITY
Intermediate
NETWORK SECURITY
Intermediate
PRODUCTION ENGINEERING
Intermediate
PRODUCTION ENGINEERING
Intermediate
QLIK SENSE DATA ANALYTICS SOFTWARE
Intermediate
QLIK SENSE DATA ANALYTICS SOFTWARE
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

Languages

Arabic

Beginner

English

Expert

Telugu

Native Speaker

Hindi

Native Speaker

Training and Certifications

Certifications
ITIL Certified
AMCAT Certified Software Development Trainee

Hobbies and interests

Badminton, walking, Reading, Anime

5k Marathon, 10k Marathon completion