Paola El-Zeenny

Assisting Regional Business Development Manager, Regional Marketing Manager, Regional Food Safety Manager & Regional Finance Manager (Lebanon, UAE, Kuwait, Qatar, KSA, Jordan & Nigeria) in the below tasks:

o Consolidate monthly sales reports from branches
o Follow up with franchise agreements for requirements and dues
o Consolidate weekly sales results for the weekly competition report chart
o Monthly trophies & certificates according to weekly chart
o Regional reference list update
o Meeting minutes
o Ticket & hotel bookings
o Sales tip of the month support
o Updating the e-catalogue.
o Creation & modification of employee e-mails on Outlook.
o Coordinate team affairs with 3 parties: CEO, CMs and Franchisees & Regional Managers.
o Act as central point of contact for the franchisees and country managers for all their requests when and as needed.
o Organize and manage the day-to-day running of the RT’s affairs to ensure the provision of high-quality support and coordinate their tasks where and as needed.
o To be directly involved with the setup of new branches providing liaison between the field opening progress, the RT and the CEO.
o To level up the objectives of the RT and assist in filling specific gaps to the objectives. This includes providing material (manuals, SOPs, etc.)
o Follow up with the Country Managers on specific tasks provided by the CEO when needed.
o Provide progress reports (internal, to CEO, to Country Managers, to partners) when needed.
o Liaise with local suppliers for day to day and other purchases for the regional office.
o Manage the schedules to enhance effective time management, coordinate activities and prioritize appointments and reschedules when necessary.
o Collect and research information on assigned matters.
o Handle archive system & resources organization (printable, give-aways, sellable items, etc.)
o Coordinate and follow up branches’ non-technical requests mostly logistics and supplies.
o Write reports, proposals and assist in newsletter.
o Handle all other admin tasks.

o Correspondence
o Filing
o Handling the manager’s meetings and travels
o Preparing presentations on power point
o Raising shopping carts on SRM & SUN
o Doing the expense lists of the manager and the merchandising team
o Trained 24 merchandisers on SAP software
o Calculating the payments of part time supervisors
o Working on the supervisors budgets
o IMS (in market sales) report for Lebanon, Syria, Jordan, Palestine and Iraq.
o Sending Weekly Highlights for the Levant Market every week.
o Doing Lebanon & Syria Brand Board on Monthly basis.
o Drafting contracts.
o Assisted several trainings involved to my position.
o Hotels reservation for meetings & employees from abroad