ADMINISTRATIVE MANAGER
FITNESS ZONE
Total years of experience :9 years, 4 Months
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
Provides historical reference by developing and utilizing filing and retrieval systems.
Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
Contributes to team effort by accomplishing related results as needed.
Administrative Manager Skills and Qualifications:
Tracking Budget Expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, Communication Processes, Disciplining Employees, Motivating Others, Promoting Process Improvement, Reporting Skills
1. Acquire and maintain a complete understanding of the skills required to perform the Front of House function successfully.
2. Plans and organizes and performs defaulters’ calls in order to achieve the monthly targets
3. Ensure complete and concise communication with each member.
4. Ensure that the reception working conditions are immaculate at all times.
5. Perform reporting and administrative functions on a daily, weekly and monthly basis.
6. Monitor the reception team daily reports (GX, Guests, reservations, memberships etc)
7. Help the Sales Team with any matters affecting the sales of membership
8. Deliver the highest standards of Customer Care.
9. Ensure all Human Resources protocols are followed and the department is efficiently staffed at all times and the team is well trained
10. Supervise and motivate staff, take part in the training and development of staff, and ensure relevant procedures are followed as per reception manual guidelines
11. Supervise rostering of reception staff, ensuring all shifts are covered by reliable staff.
12. Manage and maintain the ordering of all forms and stationary needed by the reception
13. Supervise cash-up systems in accordance with company procedures and policies.
14. Take part in appraisal process of staff in conjunction with the club general manager.
15. Attend and contribute to staff meetings, managers meetings, and prepare regular meeting for the FOH team (training, informative or appraisal)
16. Serve Manager on Duty roles
17. Comply at all times the Company Health and Safety Policy.
establishment of the bedding department involving:
-machine procurement and set up
-new production line program
-quality control
-procurement of raw material
-branding
-packaging
-cost controlling
-marketing
staff training
integration of new lines of products in the current system
develop strategies to penetrate specific market segments
attract new clients
restructure current sales techniques
FOLLOW UP ON STOCK- CLOSE DEALS WITH SUPPLIERS-RENEW CONTRACTS-ENSURE LOWEST COSTS
Establishment of the company, recruitment of qualified personnel, procurement of machinery and raw material.
Start up operations management involving:
-procurement
-production line set up
-product creation, packaging and branding (pillows, quilts, bedding items)
-distribution channels
-marketing and market knowledge
-market aggressive penetration strategies building
-enhance sales, training of sales team
-manage senior accounts ( TSC-CARREFOUR-SPINNEYS..)
MANAGING CLIENT'S PORTFOLIO, ASSETS MANAGEMENT, PROJECT ESTABLISHMENT. SALES AND PROMOTION OF REAL ESTATE PROJECTS,
REAL ESTATE INVESTMENT CONSULTANT
GRADUATED WITH A BACHELOR DEGREE IN BUSINESS MARKETING WITH HONORS, GRADUATED WITH AN MBA IN 2005 I WAS ELECTED A STUDENT COUNCIL.