Senior IT Infrastructure Engineer
Armada Retail Concept | Rivafashion
Total years of experience :17 years, 3 Months
Key Result Areas:
Participating in the development and review of business and system requirements to obtain a thorough understanding of business needs
in order to deliver accurate solutions
Managing network architecture, SQL Database Application, Synology Backup Software; improving the performance and health of their
Riverbed solutions and rendering technical expertise to troubleshoot issues related to CISCO routers, switched and VoIP
Administering servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software
deployment, security updates and patches.
Executing installation, configuration, troubleshooting and management of Active Directory, DNS, WINS, DHCP, Remote access and Group
policies along with Antivirus Datacentre and Endpoint maintenance
Installing, analysing & managing LAN & Wi-Fi network; troubleshot LAN and WAN Optimization issues in ISP
Maintaining active directory, Exchange server, network monitors, network management tools and backup servers; monitored point to point
link to minimize network breakdown.
Managing Exchange 2013 in a large, on -premise Microsoft Exchange environments, Troubleshooting mail flows issues
Worked on deployment of Hybrid office 365 environment with upgraded Exchange 2013, performing Migrations from on-premise to the
cloud-based office 365 Environment and troubleshooting errors and problems
Managed and configuration Microsoft office 365 Azure directory. Used Azure AD Connect for directory synchronization and federation with
ADFS 3.0
Manage Microsoft Azure cloud and virtual machine, Performs server hardware/software installation and maintenance tasks for on-premise
Cloud infrastructure. These tasks range from standard in nature to complex
Mange Contabo cloud server and Rack space, Azure cloud environment
Performing server health check including disk space check and Anti-Virus Check and troubleshooting Problem, Change and Incident
management
Administering SAP and database; effectively managing the technical support process including ticket assigning, closing & transferring to
respective groups as incident management, using work order management tools like Track IT and V-Help
Identifying & monitoring monthly metrics & KPIs, ensuring adherence to operational standards and consistently applying them; developing
& monitoring escalation processes to ensure that SLAs are achieved
VMware:
Executing design, installation and configuration of IIS 7.0, VMware EXSi within vSphere 5.5 environments with Virtual Center management,
Lab Manager, Consolidated Backup, DRS, HA, DPM, vMotion and VMware Data
Installing and managing vcenter server and ESXi servers on DELL, HP and Cisco hardware; upgrading VMware Tools; executing migration
of ESXi host and VM’s across datacentres
Upgrading from vSphere 5.1, vSphere 5.5 to vSphere 6.5; creating licenses and deploying vMA
Building, configuring and deploying VMs and templates, Virtual-to-virtual (V2V) and virtual-to-Physical (V2P) migration of Windows 2003 &
Participating in the development and review of business and system requirements to obtain a thorough understanding of business needs in order to deliver accurate solutions
Managing network architecture, SQL Database Application, Synology Backup Software; improving the performance and health of their Riverbed solutions and rendering technical expertise to troubleshoot issues related to CISCO routers, switched and VoIP
Administering servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Executing installation, configuration, troubleshooting and management of Active Directory, DNS, WINS, DHCP, Remote access and Group policies along with Antivirus Datacentre and Endpoint maintenance
Installing, analysing & managing LAN & Wi-Fi network; troubleshot LAN and WAN Optimization issues in ISP
Maintaining active directory, Exchange server, network monitors, network management tools and backup servers; monitored point to point link to minimize network breakdown.
Managing Exchange 2013 in a large, on -premise Microsoft Exchange environments, Troubleshooting mail flows issues
Worked on deployment of Hybrid office 365 environment with upgraded Exchange 2013, performing Migrations from on-premise to the cloud-based office 365 Environment and troubleshooting errors and problems
Managed and configuration Microsoft office 365 Azure directory. Used Azure AD Connect for directory synchronization and federation with ADFS 3.0
Manage Microsoft Azure cloud and virtual machine, Performs server hardware/software installation and maintenance tasks for on-premise Cloud infrastructure. These tasks range from standard in nature to complex
Mange Contabo cloud server and Rack space, Azure cloud environment
Performing server health check including disk space check and Anti-Virus Check and troubleshooting Problem, Change and Incident management
Administering SAP and database; effectively managing the technical support process including ticket assigning, closing & transferring to respective groups as incident management, using work order management tools like Track IT and V-Help
Identifying & monitoring monthly metrics & KPIs, ensuring adherence to operational standards and consistently applying them; developing & monitoring escalation processes to ensure that SLAs are achieved
Executing design, installation and configuration of IIS 7.0, VMware EXSi within vSphere 5.5 environments with Virtual Center management, Lab Manager, Consolidated Backup, DRS, HA, DPM, vMotion and VMware Data
Installing and managing vcenter server and ESXi servers on DELL, HP and Cisco hardware; upgrading VMware Tools; executing migration of ESXi host and VM’s across datacentres
Upgrading from vSphere 5.1, vSphere 5.5 to vSphere 6.5; creating licenses and deploying vMA
Building, configuring and deploying VMs and templates, Virtual-to-virtual (V2V) and virtual-to-Physical (V2P) migration of Windows 2003 & 2008, as well as Linux servers from VMware,
-SAN environments to ensure high availability and acceptable performance characteristics for VMware vSphere and SAN- backed applications.
Customizing layer 2 and layer 3 networking between VMware, networking components and storage of high availability and maximum performance
Monitoring configuration of Microsoft Outlook 2007 and 2010, 2013 configuring rules and alerts
Enabling Security policies for end users like USB Blocking, CD & DVD Blocking, Wi-Fi and Bluetooth Blocking for Data theft Protection
Spearheading Policy Management for individual users, Group users and entire organization through Active Directory in windows 2003, 2008, and 2008 R2, 2012 and 2016
Information Technology