Assistant Manager
Beximco Holdings Ltd.
Total years of experience :13 years, 8 Months
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Install, modify, and repair computer hardware and software. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Walk user end through problem-solving process.
Responsible for smooth operations of the entire IT Operations. Addressing problems and troubleshooting, Installation and support of equipment and services for, In-house guest and office staff including servers, workstations and systems level software and peripherals. Dealing with Vendors and suppliers IT infrastructure design & development. Manage & monitoring all IT equipment's (Servers, CCTV, LAN, WiFi, CATV, PA System) and manage financial aspects of the IT department, including purchasing, budgeting & budget review. Develop & implement all IT policies & procedures.
Manage the deployment, monitoring, maintenance, development, upgrade & support of all IT systems, including telecommunication, servers, PCs, OS, hardware, PMS software, peripherals & office automation equipment. Develop & implement all IT policies & procedures, including those for architecture, security & disaster recovery, standards, purchasing & service provision. Lead the IT department's operational & strategic planning.
Lead the IT department's operational & strategic planning, including fostering innovation, planning projects & organizing & negotiating the allocation of resources. Manage the deployment, monitoring, maintenance, development, upgrade & support of all IT systems, including telecommunication, servers, PCs, OS, hardware, software, peripherals & office automation equipment. Benchmark, analyze, report on and make recommendations for the improvement & growth of the IT infrastructure & IT systems.
Database Maintenance, Software, Hardware & Network Support.
B.SC In Computer Science