Patricia Joy Dungo, Receptionist

Patricia Joy Dungo

Receptionist

Media World

Location
United Arab Emirates - Dubai
Education
Diploma, Computer Applications
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

Receptionist at Media World
  • United Arab Emirates - Dubai
  • My current job since November 2013

 Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
 Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
 Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
 Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
 Completes operational requirements by scheduling and assigning administrative projects; expediting work results.

Teacher at Shalom English School
  • Philippines
  • August 2011 to April 2013

 Follow lesson plans provided - specifically created to work on
improvement in specialized areas.
 Identify student’s weaknesses and work together to improve them every 2-4 weeks or as specified by client assess the progress of students and evaluate them based on a rubric outlining their strengths and their weaknesses and providing strategies on how they can improve.
 Arrive in the virtual classroom a minimum of 10 minutes before the class starts.
 Sign into SKYPE before lessons - for teacher to management
support /communication.
 Report any problems or issues to the Programs Manager as soon as possible or other appropriate person if the Programs Manager is unavailable.
 Communicate effectively, both orally and in writing - always focusing on the correct pronunciation of words and spelling of words.

Receptionist at White Rock Resort Hotel
  • Philippines
  • March 2008 to September 2010

 Received guests on arrival with a friendly manner.
 Entered complete details into the computer.
 Efficiently deal with check-out of guests.
 Deal with advanced reservations, took bookings and fulfilled particular requirements.
 Operated the switchboard, messages and enquiries in an disciplined manner.
 Posted all transactions to make sure that all bills are kept up-to-date.
 Prepared the cash for bank delivery and ensured that all floats are accurate at the end of shift.

Education

Diploma, Computer Applications
  • at C.L.R.C (TESDA), Brgy. New Banicain, Olongapo City
  • October 2012

 Diploma in Computer Application Office Automation, Computer Application, Hardware and Networking

Specialties & Skills

Secretarial
Communication Skills
Telephone Systems
MS Office tools
Customer Service Skills
Computer Applications

Languages

English
Native Speaker