Patricia Leonor Cruz, Guest Services Representative

Patricia Leonor Cruz

Guest Services Representative

Al-Ahli Hospital

Location
Qatar - Doha
Education
Bachelor's degree, Business Administration- Operations Management
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

Guest Services Representative at Al-Ahli Hospital
  • Qatar - Doha
  • My current job since August 2012

• Registering, matching and inputting of guest details and finalizing guest billings through Electronic Hospital Operations (eHope System).
• Sending of medical claim forms for Insurance Pre-approvals
• Approval Reviews and Medical Procedure bookings
• Encoding of Laboratory Requests
• Booking of Clinical Appointments
• Filing of Insurance medical claim forms

Intern at Wyeth Philippines, Incorporated
  • Philippines
  • December 2011 to March 2012

-Monthly Price Shelf Monitoring
- Incorporating price per Stock Keeping Unit (SKU) for each distributor
- Filing and Encoding Bad Order Withdrawal Authorization Slips (BOWAS)
- Filing of Price Lists
- Billings Review

Education

Bachelor's degree, Business Administration- Operations Management
  • at Colegio de San Juan de Letran
  • March 2012
High school or equivalent,
  • at Philippine International School
  • January 2008

Specialties & Skills

Internal Audit
Office Management
Customer Focus
Microsoft Office
Strategic Planning
ACCOUNTING
AUDITING
ENCODING
Microsoft Office

Languages

English
Intermediate

Memberships

Letran Operations Management Society
  • Member
  • November 2008

Training and Certifications

Internship Program (Training)
Training Institute:
Wyeth Philippines, Inc,
Date Attended:
December 2011