Client Relationship Specialist
Yamal Properties
Total years of experience :11 years, 2 Months
•Provide comprehensive information on properties available for lease and sale.
•Collect all relevant documents to publish new listings and negotiate their leasing price, as per the current market.
•Meet potential clients and organise viewings.
•Follow up on leads through cold calling to potential clients.
•Coordinated services with various departments within the hotel.
•Carried out daily check-in and check-out tasks which are time bound.
•Maximized revenue through up selling of facilities and services.
•Customer service duties identifying and resolved complaints.
•In charge of running the daily operations within the front desk.
•Ensure guest registration and check out.
•Ensured the hotels quality customer services have been meet.
•Handled guest’s registration, complaints, billing and up selling of hotel services and facilities.
Coordinated services with various departments within the hotel.
• Carried out daily check-in and check-out tasks which are time bound.
• Maximised revenue through upselling of facilities and services.
• Customer service duties identifying and resolved complaints.
2009-2012 Front desk Receptionist
Human Resource Managements Certificate.
