Head Of IT Governance
Bank Audi
Total years of experience :20 years, 11 Months
• Head of IT Governance (previously Senior Project Manager) | Audi Bank has more than 7, 000 employees across Lebanon (HQ), Jordan, Egypt, Turkey, France, Switzerland and Qatar with over USD 45 Billion in assets.
• Managed to keep the IT spending within approved budget
• Worked on proposals and maintenance contracts and reduced the overall IT OPEX by 15%
• Managed the creation and implementation of the procurement, service level management, capacity, software asset, configuration, and service catalogue management along with choosing the needed tools
• Constantly reviewed contracts with both legal and business
• Managed the identification and creation of 100 KPIs into a dashboard for the management to monitor
• Created the IT Projects Portfolio unit with a target to give needed views for the management
• Managed the expansion of the bank to Iraq, including the implementation of a new Oracle FlexCube Core banking
• Managed the delivery of the disaster recovery and business continuity project of the bank
• Managed the delivery of the private Cloud project of the bank using VMware technology
• Was responsible for the delivery of complex and high risk projects
• Managed the delivery of the Disaster Recovery and Business Continuity project of the bank
• Managed the delivery of the Private Cloud project of the bank
• Responsible for the delivery of complex, high risk projects
• Controlled the financial compliance .Completed weekly and quarterly forecasts of revenue and utilization. Prepared estimated time to complete, managed back-log, managed the cost budget and the impact of change requests on cost budget
• Responsible for Quality Assurance; ensured project is delivered to defined scope within the SOW and ensured any deviations are processed via defined Change Control process
• Ensure appropriate business and IS managers, the project board and the programme manager are kept well informed of project progress, risks and issues
• Be responsible for the morale and motivation of staff working on the projects.
• Build and maintain relationship with stakeholders to ensure Buy in
Bid Manager for MENA (previously Associate Project Manager for Saudi Arabian Airline Project, and Implementation Engineer)
• Owned the business case after the opportunity is qualified
• Was responsible for technical reviews and financial reviews until approved by the board
• Met customers to get their requirements and based on those, properly designed the best-fit solution
-AirPort Connect Cute (and Open) Implementation
-LAN Design and Implementation (Mainly Cisco 37xx, 28xx, 45xx, 65xx, 29xx, ASA55xx)
-WS2003 environment, Active Directory, HPOV NNM implementation, Passenger Handler, CLF, VoIP on Cute
Consulting and implementing Microsoft products and Citrix
Implementing and maintaining Cisco products
Consulting and implementing :
-Microsoft products
-Citrix
-Mcafee products
Providing service maintenance, system and LAN administration for Hariri International Airport airline companies and their abroad host connections
Customer service and maintenance, direct intervention upon a call from customers in the airport.
Daily administration and troubleshooting of :
-Fiber optic backbones, Ethernet
-Frame Relay, CSU/DSU, X 25, Dial up connection, AT&T modems
-Cisco routers, hubs, switches, catalysts
-Gateways, Cabling, Patch panel, Workstations
Working with SITA worldwide site administrators and Bohemia SPOC Technical Field Support (TFS) department, for the implementation
of airline companies Work Orders
Responsible for on site stock and repairing online/spare equipment (PCs, boarding pass printers, document printers, bag tag labelers )
Maintained and troubleshooted part of the Lebanese army network
Trained in networking implementation, router installation, terminals installation, ticket printer installation, document printer installation, modems configuration methods, VPN installation.
Was helpful during the implementation of the S.W.I.F.T. project for more than ten banks in Lebanon
I helped install and maintain Leased lines.
taught college algebra course to 25 students.
I took my EMBA from AUB, started in August 2015 and completed in June 2017.
I have completed my BE in Computer and communication in NDU.
got my bachelor in physics-electronics with an appreciation of quite good
got a double certificat, french and lebanese baccalaureat