Supervisor
EXL SERVICES
مجموع سنوات الخبرة :5 years, 1 أشهر
Duties:
Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company
Advised financial, tax, income and liabilities and property options to invest and make sure money will grow.
Supervise customer services and respond to customer inquiries
Respond to inquiries
Prepare responses to correspondence containing routine inquiries.
Manage the use of recruiters and headhunter
Clients researching
Build networks to find qualified passive candidates
Assist in interviewing and selecting employees onsite
Handling phone calls and emails
Perform daily walk around visual inspection of the department to observe for unsafe acts or conditions and take immediate action where necessary.
Maintain or exceed goals on yields and efficiencies - work weekly with Operations Managers and/or supervisors to become familiar with yields and variances, methods of calculations, typical problem areas, and methods of corrections and improvement.
Maintain a high standard of employee relations. Periodically review with all employees the company policies and procedures.
Use social and professional networking sites to identify and source candidates.
Trace and analyze key product result measures for improvement opportunities.
Perform daily checks to ensure that standards are being met.
Making sure that staffing are more than enough to met clients needs and to avoid abandoned concern
Ability to work in stressful situations and under pressure.
Good listening skills.
Duties:
• Building up a good image and rapport
• Take calls that my agents can’t handle and be available when an agent appears to need assistance.
• Determines requirements by working with customers/agents
• Give property specific information to guests
• Fulfills requests by recognizing opportunities up-sell accounts: explaining new features ad make sure sale is priority.
• Clients concern is priority.
• Make sure concern has been addressed.
Duties:
Booking Airline, Hotel and Car reservation on line and over the phone
Assist multi-culture guests in hotel room, cars and airline ticket reservations worldwide.
• Be able to affect the entirely of the team’s operations.
Conduct an official financial inspection
• Keep track of attendance, daily statistics, paid time off, sick time and etc.
• Spend longer hours working the call center.
• Effective and timely communication
• Handle different customers
• Make calls and follow up
• Always maintain good telephone etiquettes
• Building up a Good image and rapport
• Patience.
Duties:
• Make sure critical care, operating room, emergency department and pediatric nursing is being addressed
• Assessing New Admissions of patients
• Patient monitoring vital signs, measurements, weights and mental status
• Helping Women Through Labor helps to alleviate pain and discomfort
• Setting up a warming bed for the baby with emergency supplies, in case they're needed.
• prepares medications that might be needed for the delivery
• Assesses the newborn's color, tone and general condition, weighs him and helps mom start breast-feeding, if that's mom's plan. Mom and baby normally stay in the delivery area for an hour or so before going to a new room.
• Makes sure mom's bleeding is within normal limits and watches the baby for signs of respiratory distress, infection or other complications.
• Arranges the transport, assists mom out of bed the first time and gives a report to the new nurse
Duties:
• Serving customers
• Arranging window displays
• Ordering stock
• Stock taking and inventory
• Cleaning up store and display area
• Convening team meetings
• Recruiting and training new team members
• Supervising staff
• Performing ad hoc tasks
• Delegating workload
• Assisting in other store operations
Registered Nurse
