Casino Security Manager
Bridgeview Entertainment & Gaming
Total years of experience :23 years, 11 Months
Responsible for the safety and security of the enterprise, employees and guests
Develop and implement operating procedures and emergency procedures
Handle guest problems and complaints, resolve conflicts
Report and document (potential) threats, employee accidents and general liability incidents
Deploy security staff, enforce procedures, rules and regulations
Organize and conduct departmental meetings
Select, hire, train, test and evaluate employees to constantly improve security department
Edit and implement training program for security officers, shift leaders and supervisors
Quality measurement and -improvement
Edit and implement monthly incentive campaigns to improve performance
Develop and implement standard operating procedures
Develop and implement administration system for working hours
Conduct frequent walk through observations of all client properties
Scheduling of 100+ employees
Operational planning and managing of 80+ employees
Supervise security of Caribbean Sea Jazz Festival 2008 and 2009
Administration of worked hours (per client and per employee)
Contact with clients, adjust service to client requirements
Select, hire, train and terminate employees
Train and educate airport security department and fire department
Implement training- and education program for security- and fire department
Conduct, asses and report on task-oriented testing of employees
Rescue people
Medical First Response
Control and end fires
Technical and medical support in accidents
Technical support in large scale accidents
Intervention in accidents with hazardous materials
Advance driving skills
Drive and operate various trucks / rescue vehicles
Protect safety and security of the enterprise, employees and clients
Select clients and welcome them
Stop and redirect unwanted visitors
Prevent or end calamities
Contact and communicate with police when needed
Apply first aid when needed
Building steel constructions
Off-shore ship repair / onsite crankshaft machining
Temporarily deployed by Goltens Dubai
Design and draw air conditioning installations